SAP Functional Consultant

4 days ago


Jakarta, Jakarta, Indonesia Adhyatama Teknologi Solusi Full time

Requirements

Level: Junior (2+years) and Senior (5+years)

Work Arrangement: Shifting Schedule

Placement: Sudirman, Jakarta (Full WFO)

Responsibilities:

a. Helpdesk – Second Level Support


• Assist SAP end-users in daily operational activities.


• Investigate and resolve SAP errors or bugs reported by the helpdesk support team.


• Provide solutions and perform bug fixing when required.


• Coordinate with users to conduct testing as needed.


• Ensure all implemented solutions meet user requirements.


• Create documentation for errors, solutions, and other related technical materials.

b. Configuration Changes


• Support SAP users in analyzing system errors or configuration issues.


• Review and analyze requests from the company related to configuration changes or

enhancements.


• Perform agreed configuration changes within SAP modules.


• Collaborate with users to conduct testing and validation.


• Ensure that the delivered configuration changes meet business requirements.


• Prepare detailed documentation of requests, configurations, and solutions provided.

c. Advisory Support


• Review and assess current SAP business processes.


• Evaluate existing SAP configurations and user authorizations.


• Provide recommendations based on review findings to optimize system performance and

compliance.


• Deliver training sessions as needed or upon client request.



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