Customer Service Supervisor

QualificationsBachelor Degree in any fieldMinimum 2 years experience as Supervisor / Manager Customer Service (Department Store preferred)Good customer service skill & knowledgeStrong LeadershipHave good communication, interpersonal skill and good in problem solvingWilling to work in shifting systemWork location Central Department Store, Grand Indonesia...

Position OverviewWe are seeking a dynamic Customer Service Supervisor to oversee our Clubhouse-Padel location in Jakarta. This role is perfect for a passionate individual who thrives in a community-focused environment. You will lead a team devoted to ensuring that every interaction is positive and impactful for our members. Your leadership will foster a...

"Step Beyond Limits, Into Your Style."As a leading online marketplace for sneakers, apparel, and collectibles, we're dedicated to empowering a diverse community to champion their unique style and lead trends.Originating in Singapore, we have grown to serve over 1.5 million users in 13 countries, driven by our mission to be the go-to fashion hub with an...

Job title: Executive – Customer ServiceDepartment - Customer Services and DocumentationDirect reports - NILJob PurposeThe primary role of the Customer Service Executive is to manage incoming customer calls and inquiries, offer solutions to our customers with accuracy and efficiency, identifying and assessing customer needs to achieve satisfaction.Main...

Primary Job Role:The Customer Service Frontliner is responsible for ensuring exceptional face-to-face customer interactions by overseeing daily operations and maintaining high service standards. This role involves managing schedules, handling escalated customer concerns with effective solutions, and monitoring service performance metrics to drive continuous...

As a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...

IntroductionWe are seeking a highly motivated and experienced Team Leader to oversee and guide a team of 15 Customer Support Agents (CSAs). This role requires a proactive leader who can inspire performance, ensure operational excellence, and foster a supportive team environment. As a Team Leader, you will play a crucial role in driving service quality,...

Role and Responsibilities :Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environmentProvide site service for customers as required including analyzing, troubleshooting and problem solvingReduce customers 'operational cost, ensure a high level...

Responsibilities:Handle high amounts of live chat and phone callsIdentify and evaluate customers' needs to deliver satisfactionProvide accurate, valid and comprehensive informationManage complaints, provide proper solutions and options within the time limits; follow up to secure resolutionFollow communication procedures, guidelines, and policiesGo the extra...

Job Descriptions:Handling "End to end" Case Management.Proactively manage and resolve difficult complaints until they are resolved.Communications & Customer Relations, being the primary point of contact, building trust, and providing status updates.In-depth Problem Analysis, investigating the root cause of complaints and their impact on...