Senior Engineer, Quality Intelligence

1 week ago

Batam Riau Islands, Indonesia Alcon Full time

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Sr. Associate, Quality Engineering, is primarily responsible for developing, modifying, and maintaining quality evaluation and control systems, devising inspection methods, and managing product quality risks. You will apply advanced technical knowledge and analytical skills to ensure product precision and reliability.

In this role, a typical day will include:

  • Supports and at times, leads and manages post-market VOC/investigations to identify root causes, establishes corrective actions and executes prevention plans in products and/or processes (both internal and external)
  • Establishes corrective actions for deviations, provides formal structured approach to assist in determining root cause for nonconforming events and evaluate CAPAs for lifecycle effectiveness
  • Reviews Deviations, Investigations, Impact Assessments and other forms of Quality documentation as assigned
  • Assure timely completion of CAPA items
  • Proficient in process, product, and data review within respective field of operation in accordance with job responsibility and function, able to troubleshoot process, material and technique-related issues
  • Works with Quality Organization to collect Voice of Customers and understand non-conforming events
  • Works with the Supplier Quality Organization to mine, analyze data and drive root cause analysis and corrective actions that will help eliminate supplier related quality issues
  • Analyzes data/metrics using sound statistical practices. Develops and implements solutions based on statistical analysis
  • Researches and writes special investigations technical summary. Reacts quickly to trends and issues detected by quality intelligence data and effectively addresses them.
  • Ability to travel domestically and internationally as needed.

WHAT YOU'LL BRING TO ALCON:

  • Bachelor's degree in Science or Engineering.
  • Minimum 5 years of experience in the relevant field, with at least 2 years in the medical or pharmaceutical industry.
  • Deep knowledge of complaint investigations and analysis.
  • Strong understanding of CAPA and ISO 13485
  • Proven track record of leading complex complaints in regulated environments.

HOW YOU CAN THRIVE AT ALCON:

  • Good team player
  • Part of growing company
  • Opportunity be involved and exposure to projects from global site

  • Quality Engineer/Process Quality Engineer

    3 days ago

    Batam, Riau Islands, Indonesia PT GIK TECH BERJAYA INDONESIA Full time

    ResponsibilitiesEnsure product quality and compliance with company and industry standardsMonitor and analyze production processes to identify improvement opportunitiesImplement and maintain quality control systems (SPC, APQP, PPAP, FMEA)Lead problem-solving activities using tools like Fishbone, 5 Why, and Six Sigma methodologiesConduct inspections, audits,...

  • quality engineer

    5 days ago

    Batam, Riau Islands, Indonesia PT AGUATECH INDONESIA Full time

    Job Description:· Handle and manage the Quality Assurance and Quality Control departments.· Responsible for Quality Operation from IQC, IPQC, OQC, FAI carried out based on procedure.· Handle customer complaint, monitor product quality and implement corrective/preventive actions (CAPA).· Conduct root cause analyses and facilitate problem-solving teams.·...

  • Quality Manager

    7 days ago

    Batam, Riau Islands, Indonesia GoerTek Inc. Full time

    Job Title:Quality ManagerLocation:Batu Besar, Kec.Nongsa, Kota Batam-Provinsi Kepulauan RiauJob Responsibilities:On-site Client Support & Process ExpertiseStation at FATP client site as primary quality liaison; possess deep knowledge of injection molding processes and consumer electronics products (e.g., headphone/speaker enclosures).Issue Management &...

  • Senior Manager Quality Operations

    3 days ago

    Batam, Riau Islands, Indonesia McDermott International, Ltd Full time

    Job DescriptionJob Overview:The Senior Manager of Quality Operations is tasked with developing departmental plans, including business, production, and organizational priorities. The role requires multi-disciplinary expertise and the ability to understand the industry to achieve financial and operational objectives. The Senior Manager of Quality Operations...

  • Quality Engineer

    1 day ago

    Batam, Riau Islands, Indonesia PT Flextronics Technology Indonesia Full time

    To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Engineer located in Flex Batam.What a typical day looks like:Develops and initiates standards and methods for inspection, testing and evaluation.Devises sampling procedures and designs and develops forms and instructions for recording,...

  • supplier quality engineer

    1 week ago

    Batam, Riau Islands, Indonesia PT PCI Elektronik Internasional Full time

    Qualifications:Engineering degree/Technical background (S1/D4/D3)Able to speak and written in English. Can Speak Mandarin be advantageMin. 2 years in manufacturing with experience in PCBA, Machining, stamping or moldingExpertise in quality management systems (QMS), covering IQC, IPQC, and OQCExperience in Supplier Quality Engineer role, communicating with...

  • Senior Test Engineer

    5 days ago

    Batam, Riau Islands, Indonesia Cognex Corporation Full time

    Job Title: Senior Test EngineerWorking location: Panbil Industrial Estate Factory C 02-03 Jalan Ahmad Yani, Muka Kuning Batam Indonesia 29433(Cognex's contract manufacturers PCI's site)Cognex is the global leader in the exciting and growing field of machine vision. We are a financially strong international company with a culture that maintains the fast...

  • Senior Production Engineer

    2 weeks ago

    Batam, Riau Islands, Indonesia McDermott International, Ltd Full time

    Job DescriptionJob Overview:The Senior Production Engineer uses best practices and knowledge of internal or external issues to improve the production discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the production discipline. The Senior Production...

  • Supplier Quality Engineer

    3 days ago

    Batam, Riau Islands, Indonesia Caterpillar Inc. Full time

    Career AreaManufacturingJob DescriptionYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

  • Senior Continuous Improvement Engineer

    1 day ago

    Batam, Riau Islands, Indonesia Excelitas Technologies Corp. Full time

    Excelitas is a leading provider of advanced, life-enriching technologies that make a difference, serving global market leaders in the life sciences, advanced industrial, next-generation semiconductor and avionics end markets. Headquartered in Pittsburgh, PA, USA, Excelitas is an essential partner in the design, development and manufacture of advanced...