Region Operations Planning

5 days ago

Yogyakarta, Yogyakarta, Indonesia Shopee Full time 4,000,000 - 8,000,000 per year

Department Operations

LevelExperienced (Individual Contributor)

LocationIndonesia - Yogyakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Generate business insights through data analysis, and provide recommendations to improve business performance accordingly
  • Work closely with Regional & Area leaders and in driving Area strategy planning by processing local insight and combine it with data analysis
  • Develop business plan and translate it to action items, collaborate with other vast stakeholders, determine success metrics, and provide the result takeaways
  • Go-to person for any new products/service launch
  • Able to make key business decisions or provide solid recommendation based on data/analytical thinking

Requirements:

  • Minimum Bachelor's degree
  • Strong proficiency in Excel/data management skills
  • Strong in stakeholders management, problem-solving, logical and analytical thinking skills
  • Detailed-oriented and able to solve problems efficiently in a dynamic working environment.
  • Strong ability to analyze data and convert insights into strategic recommendations
  • Have a good eye for detail and are attentive and accurate when entering data
  • Self–starter, work independently with limited guidance, solution-oriented and team player
  • Critical thinkers can analyze situations from multiple perspectives

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