Junior - Middle Support Software Engineer (.NET)

1 week ago

Surabaya, East Java, Indonesia Kano Solution Full time 2,000,000 - 4,000,000 per year

Junior - Middle Software Engineer (.NET)


Location: Karawang & Sukorejo


Full-time (On-site)

We are looking for a passionate
Software Engineer (.NET)
with strong communication skills and solid technical understanding in programming and databases. You will be part of a supportive team and play an important role in assisting users, maintaining existing systems, and ensuring continuous improvement of our applications.

This role focuses on
supporting client-facing applications
, analyzing technical issues, and providing fast and accurate solutions.

Qualifications

  • Fluent in
    English communication
    (both written and spoken) –
    mandatory
    .
  • Minimum
    D3/S1 in Computer Science, Information Systems, or related field
    .
  • Excellent communication and interpersonal skills.
  • Strong analytical thinking and ability to work independently or in a team.
  • Good understanding of
    application troubleshooting
    concepts.
  • Proficient in
    C# and .NET framework
    .
  • Solid knowledge of
    databases
    (SQL Server / MySQL / PostgreSQL).
  • Ability to read and analyze
    error logs / stack traces
    .
  • Detail-oriented, proactive, and team-oriented.

Responsibilities

  • Communicate effectively with clients (online/offline meetings) to understand requirements and technical issues.
  • Perform troubleshooting on web applications, console apps, and APIs.
  • Analyze error logs, debug issues, and collaborate with developers to resolve them.
  • Work closely with internal teams to escalate issues to L2/L3 support.
  • Document analysis results, solutions, and fixes in a clear and structured manner.
  • Conduct regular checks on applications and databases to ensure system stability.
  • Collaborate with internal teams to develop new features and fix bugs.
  • Participate in all phases of the
    Software Development Life Cycle (SDLC)
    .

Nice to Have

  • Experience using
    JIRA
    ,
    Odoo
    , or other ticketing systems.
  • Basic understanding of
    API integration
    or
    microservices
    architecture.

Benefits

  • Competitive salary.
  • BPJS (Health & Employment).
  • Training and development opportunities.

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