Area Manager
1 day ago
Coverage Area: Jabodetabek
Job Description:
- Oversee Academy Managers at 7+ centers, ensuring efficient operations.
- Lead and motivate teams to meet sales and customer satisfaction targets.
- Conduct performance reviews and implement improvement plans.
- Develop and execute sales strategies to boost student enrollment.
- Mentor the Student Advisors to meet sales KPIs and maintain high conversion rates.
- Analyze sales data to identify growth opportunities.
- Establish customer-focused processes at each branch.
- Engage with parents to enhance service and drive retention programs.
- Align center performance with company goals and prepare detailed performance reports.
- Contribute to strategic planning for regional growth.
Qualifications:
- Proven experience managing locations/teams (education, retail, or service sector).
- Track record of leading teams to hit sales & customer satisfaction targets.
- Experience conducting performance reviews and implementing improvement plans.
- Success in developing/executing sales strategies that boost enrollment.
- Ability to mentor sales teams (e.g., Student Advisors) to achieve KPIs & high conversion rates.
- Proficiency in analyzing sales data to identify growth opportunities.
- Experience designing customer-focused processes (e.g., parent/student journey).
- Skills in engaging stakeholders (e.g., parents) to drive retention programs.
- Ability to align center performance with company goals + deliver detailed reports.
- Experience contributing to regional growth planning (market analysis, resource scaling).
- Multi-site operational leadership, having KPI-driven coaching, Sales pipeline optimization, Data-driven decision-making, and Conflict resolution.
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