Team Leader Content Moderator

6 days ago

Yogyakarta, Yogyakarta, Indonesia Teleperformance Full time $40,000 - $50,000 per year


Responsibilities

  • Manage a team of ccontent moderator, ensuring that they adhere to company policies and procedures.
  • Monitor team performance metrics
  • Identify areas for improvement and implement strategies to enhance team performance
  • Coach and train team members to improve their skills and knowledge.
  • Conduct regular performance evaluations and provide feedback to team members.
  • Collaborate with cross-functional teams
  • Prepare and present regular reports on team performance to the management team


Qualifications

  1. Fluent in English both written and verbal (is a MUST)
  2. Willing to work in shifting schedule including night shift/weekend/ public holiday
  3. Has experience in same role at BPO Industry
  4. Proven leadership and management skills
  5. Excellent communication and interpersonal skills
  6. Strong problem-solving and decision-making abilities
  7. Ability to work in a fast-paced and dynamic environment.
  8. Placement at Yogyakarta
  9. Can join immediately

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