E-commerce Administrator

About the role

We are seeking a highly organised and detail-oriented E-commerce Administrator to join our team at Lucky More Indonesia. As a full-time position based in La Riviera PIK 2, this role will be responsible for managing the administrative tasks associated with our growing e-commerce operations. You will play a key part in ensuring the smooth running of our online sales channels and providing excellent customer service.

What you'll be doing

1. Handling customer inquiries and orders through various channels, including email, phone, and chat
2. Processing and fulfilling customer orders in a timely and accurate manner
3. Maintaining accurate inventory records and stock levels
4. Generating and analysing sales reports to identify trends and opportunities
5. Coordinating with the logistics team to ensure efficient delivery of products
6. Providing administrative support to the e-commerce and sales teams as needed
7. Assisting with the implementation and maintenance of e-commerce systems and processes

What we're looking for

1. At least 2 years of experience in a similar e-commerce or customer service role
2. Strong administrative and organisational skills with meticulous attention to detail
3. Excellent communication and customer service skills, both written and verbal
4. Proficiency in using e-commerce platforms (tiktok, shopee,lazada), Capcut software, Canva software, and Microsoft Office suite
5. A proactive and problem-solving mindset with the ability to work independently
6. Knowledge of e-commerce best practices and trends

What we offer

At Lucky More Indonesia, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Opportunities for career development and professional training
3. Flexible work arrangements and work-life balance initiatives
4. Team-building activities and social events
5. Discounts on our products and services

About us

Lucky More Indonesia is a leading e-commerce provider, offering a wide range of products to customers across Indonesia. With a strong focus on innovation and customer satisfaction, we have established ourselves as a trusted brand in the industry. Our team is dedicated to delivering exceptional service and driving the success of our business. If you are passionate about e-commerce and eager to contribute to our growth, we'd love to hear from you.

Apply now for this exciting opportunity to join our team as an E-commerce Administrator.