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Senior Operation Manager

3 weeks ago

Jakarta, Jakarta, Indonesia PT. Vector InfoTechnologies Indonesia Full time

Responsibilities:


• Develop and implement operational strategies to increase efficiency, productivity, and profitability.


• Evaluate and streamline existing operational workflows to enhance performance.


• Identify gaps in processes and systems and implement continuous improvement initiatives.


• Implement best practices, SOPs, and quality standards across departments.


• Facilitate communication and alignment between departments.


• Identify potential operational risks and implement mitigation strategies.


• Ensure timely submission of all sales and operational reports to management.


• Coordinate effectively with internal departments, external vendors, and manufacturers to achieve business objectives.


• Handle ad hoc assignments and special tasks as directed by higher management.


• Lead the development and execution of sales strategies to achieve organizational revenue and gross profit targets.


• Meet or exceed gross profit targets set by management.


• Evaluate market trends, competitor activity, and customer insights to guide strategic decision making.


• Prepare accurate sales projections and forecasts to support strategic planning.


• Maintain and update sales dashboards, reports, and forecasting documents.


• Fully understand company profile and range of products and present them professionally to all clients.


• Drive strategic business development initiatives, including identifying major opportunities and closing complex commercial deals.


• Grow sales revenue and earnings per client through continuous business development.


• Build, grow, and maintain successful long-term relationships with strategic clients and business partners.


• Identify customer needs, provide timely responses to inquiries, and maintain a strong customer satisfaction culture.


• Lead tender preparation including commercial assessments, technical requirement reviews, customer specification analysis, vendor selection, costing estimates, and commercial negotiations.


• Develop comprehensive annual marketing plans aligned with sales and organizational objectives.


• Oversee the execution of marketing activities throughout the fiscal year to ensure brand visibility and market penetration.


• Lead, mentor, and develop operations teams to achieve departmental and organizational goals.


• Supervise, train, mentor, and guide all sales and marketing team members.


• Drive talent development, including training, coaching, and succession planning.


• Conduct joint visits with sales personnel to support, assess, and enhance field performance.


• Foster a culture of discipline, professionalism, collaboration, and continuous improvement.


• Act as a role model by demonstrating professionalism, discipline, strong work ethics, and positive leadership qualities.


• Drive team performance to ensure continuous business expansion and market growth.


• Prepare and deliver monthly and annual sales reports, market information reports, and market & sales analysis reports.

Requirements:

· Bachelor's Degree in Business, Marketing, Management, or related field.

· Minimum 10-15 years of experience in sales, business development, or operations management, preferably in a similar industry. With at least 5 years experience in a senior leadership role.

· Proven track record in achieving sales targets and managing sales teams.

· Experience in tender management, commercial negotiation, and technical evaluations is an advantage.

· Strong analytical skills, with proficiency in sales forecasting and reporting tools.

· Excellent interpersonal, communication, and presentation skills.