General Manager for Senior Living
4 days ago
About the role
Ginkgo Living is a Senior Living Facility in South Jakarta. We strive to provide a home in a senior friendly environment, surrounded by a caring community. Our residents share a passion for life, daily active lifestyle, and healthy diet. We plan to start operations in late 2026.
The General Manager will be responsible for leading the operational team, and developing business strategies. This role provides strategic leadership across operations including facility management, housekeeping, kitchen, human resources, sales, and senior activity center.
What you'll be doing
- Overseeing daily operations including facility management, housekeeping, food and beverage, sales and marketing, and Senior Activity Center.
- Implementing business strategies aligned with goals and values
- Lead and mentor department heads including activity manager, sales & marketing manager, chef, and facility manager
- Promote a culture of accountability, compassion, professionalism, and continuous improvement.
- Maintain strong relationships with residents and families to ensure trust and satisfaction.
- Represent the facility in dealings with partners, healthcare providers, regulators, and the community.
- Support marketing and sales initiatives to achieve occupancy and revenue targets.
What we're looking for
- Extensive experience (5+ years) in hotel or hospitality management, ideally in a General Manager or senior leadership role
- Proven track record of successfully leading and managing hotel operations, with a focus on driving profitability and guest satisfaction
- Bachelor's Degree in Hospitality or related fields
- Excellent communication, interpersonal and leadership skills to engage and motivate a diverse team
- Fluency in English and Indonesian (both written and verbal)
- Compassion for people, especially the elderly
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