Guest Relation Officer

4 days ago

Cisarua West Java, Indonesia Taman Safari Indonesia Full time

Key Requirements:

  • A customer-oriented and professional attitude
  • Familiarity with hospitality industry standards
  • Proven experience as a Guest Relations Officer
  • An outgoing personality
  • Outstanding communication abilities
  • Proficiency in English; knowledge of additional languages is a plus

Key Responsibilities:

  • Ensure customers / clients get the required information
  • Delivering complete and accurate information regarding products and services
  • Ensure customer service is in accordance with service provisions
  • Ensure smooth customer/client registration process
  • Handle complaints and customers / clients in a friendly and courteous manner

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