Operations Manager
7 days ago
We are seeking a dedicated and detail-oriented Operations Manager to oversee the day-to-day running of our retreat. This role requires strong leadership, excellent organizational skills, and a passion for delivering exceptional guest experiences. The role is to oversee daily operations, including housekeeping, maintenance, transportation, and food & beverage
Responsibilities:
- Oversee and manage every aspect of resort operations to ensure that they run smoothly and efficiently
- Oversee and supervise the daily operations of various departments such as housekeeping, maintenance, food and beverage, and transportation
- Monitor guest satisfaction and resolve issues promptly
- Oversee staff scheduling, training, and performance
- Ensure health, safety, and quality standards are consistently met
- Assume financial accountability for cost efficiency, inventory control, and expense management
Requirements:
- Proven experience in hospitality/retreat/resort operations
- Strong leadership and problem-solving abilities
- Excellent communication and interpersonal skills
- Flexibility to adapt in a dynamic environment
- Passion for wellness and guest care
- Female talent is preferred
We Offer:
- Competitive salary & benefits
- Supportive and inspiring work environment
- Opportunities for growth within the retreat
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