US E-commerce Support Assistant

6 days ago


Yogyakarta, Yogyakarta, Indonesia TP Full time 20,000,000 - 40,000,000 per year

Just graduated? Love helping people? Fluent in English?

This is your moment to shine. You'll be handling U.S. e-commerce customers by using
live chats with our Yogyakarta team

What You'll Do:

  • Chat with customers
    and solve their questions in e-commerce with care.
  • Handle
    basic
    technical issues
    (we provide scripts).
  • Escalate important matters
    when needed.
  • Hit performance
    goals (we'll help you get there)
  • Be part of an International
    supportive and high-energy
    team

What We're Looking For:

  • Minimum
    diploma or bachelor's degree
    in any field (GPA ≥ 2.75).
  • Strong English skills
    (written & spoken) – tested in recruitment.
  • Fresh graduates
    are welcome to apply
  • Willing to work on a
    shifting schedule
    ,
    including night shifts
    .
  • Good problem-solving and multitasking skills.
  • Able to type
    50+ words per minute
    is a plus.
  • Fast learner, independent, and ready to work.
  • Willing to
    relocate to Yogyakarta.
  • Available to start in
    around October and November 2025
    .

What You'll Get:

  • High salary (above Jogja UMR).
  • Monthly
    performance incentives
    &
    project allowance.
  • Shifting & overtime allowances.
  • Holiday pay
    if working on public holidays.
  • BPJS Kesehatan & BPJS Ketenagakerjaan.
  • Other benefits will be informed during the recruitment process.

Ready to level up your career in
an international environment
? This is your time to join us



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