Field Collection Team Leader

4 days ago

Jambi City, Jambi, Indonesia Cermati Full time 9,000,000 - 12,000,000 per year

Company Description
Job Description

  • Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
  • Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
  • Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
  • Mensupervisi tim serta memberikan coaching bagi Field Collector.
  • Memberikan penanganan terhadap Field Collector yang performanya menurun.
  • Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
  • Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
  • Membagi wilayah penanganan untuk masing-masing collector.
  • Mengelola dan monitoring pembayaran konsumen.
  • Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
  • Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
  • Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.

Qualifications

  • Minimal pengalaman 3 tahun di bank / leasing dan atau multifinance (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)
  • Minimal pendidikan D3
  • Lebih diutamakan bagi yang memiliki pengalaman sebagai supervisor/koordinator Field Collector
  • Memiliki kendaraan bermotor dan minimal SIM C (SIM A lebih disukai)
  • Mempunyai kemampuan komunikasi dan negosasi yang baik serta memiliki leadership yang baik, jujur, loyal, serta mampu bekerja dengan target
  • Mampu bekerja keras dan dapat bekerja sama dalam tim
  • Menyukai pekerjaan lapangan
  • Mempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminan
  • Mampu mengoperasikan Microsoft Office

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