Collection Strategy
21 hours ago
About the job:
- Monitor key Collection performance indicators. Present any findings/insights and actionable recommendations to management in a weekly regular meeting for different markets.
- Work closely with the collections team to ensure alignment between strategy and operations.
- Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.
- Work with data science team to integrate advanced analytics into collection strategies.
- Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.
- Actively identify opportunities to improve Collection performance.
- Participate on new product/program launch and process change implementation.
- Manage, Support, review and monitor team of Analysts and make sure they scale-up and grow.
- Coordinate task alignments and prioritization.
About you:
- 4+ years of experience in collections, risk management, or a related analytics role, with at least 1 year in a managerial role.
- Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, SAS, R).
- Experience with collection management systems and decision engines.
- Analytical and creative problem solver, with flexibility to accommodate business needs.
- Excellent communication, leadership, and collaboration skills.
- Ability to contribute consistently and positively in a fast-paced environment.
- Attention to detail and high accountability.
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