Customer Service e Commerce

Gambaran Pekerjaan - Sebagai Customer Service Lead E-Commerce, Anda akan memimpin tim Customer Service dalam operasional proses pembelian, pengiriman dan penanganan keluhan untuk memastikan terpenuhinya kepuasan pelanggan dan kinerja e-commerce. Kualifikasi - Minimal D3 segala jurusan. - Minimal 3 tahun berpengalaman sebagai Customer Service Lead,...

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most...

Gambaran Pekerjaan - Sebagai Customer Service Staff E-Commerce, Anda akan menjadi penghubung antara perusahaan dan pelanggan untuk memberikan informasi terhadap permintaan maupun komplain/keluhan konsumen yang masuk agar dapat diselesaikan sesuai dengan prosedur dan memastikan adanya kepuasan pelanggan. Kualifikasi - Minimal D3 segala jurusan. - Minimal 3...

**Job Description will be (But not limited to)**: - To assist with all e-commerce orders - Monitor the day to day shipment from warehouse, brick and mortar stores, as well as in store pick up - Manage the premier same day delivery service offers an exceptional same day service within Greater Jakarta. - To assist customers with product questions - Maintain a...

**Responsibilities**: - **E-commerce Operations**: Support the day-to-day operations of the e-commerce platform, including product listings, order processing, and customer inquiries. - **Customer Service**: Provide excellent service, address inquiries, and resolve customer issues. - **Content Management**: Ensure accurate and engaging product descriptions,...

Customer Service Leader (E-commerce) - Good command in English - Familiar with Electronic Product - Minimum Bachelor Degree "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

Tugas utama Anda adalah membantu pelanggan dalam menjawab pertanyaan, menangani keluhan, serta memberikan solusi terkait produk dan layanan yang ditawarkan oleh perusahaan. **Tugas dan Tanggung Jawab**: - Menjawab pertanyaan pelanggan terkait produk atau layanan. - Menangani keluhan dan memberikan solusi secara efektif. - Memproses dan menindaklanjuti...

12,000,000 IDR ~ 13,000,000 IDR - Jakarta- Education: Min. Diploma Degree in any major - Language: English (communicative) & Mandarin skill is preferred - Experience : 3 Years as E-commerce Manager in logistic/shipping line **About work**仕事内容について**: Develop E-commerce customers network Ensuring good customer service by addressing and...

What Will You Do - Create & ensure sales plan & strategy (Daily, monthly, yearly, & seasonal). - Ensure target achievement like: improving user experience, increasing website traffic & sales, developing brand loyalty. - Maintain relationship with brand & platform. - Ensure availability of store merchandise and store services still on high standards. -...

Job Description:We are seeking an experienced Key Account Executive to join our team, responsible for handling online sales channels and managing overall sell in and sell out across Lazada, Shopee, Tokopedia, Tiktok, and BliBli.The ideal candidate will have a strong background in e-commerce and be proficient in shop management, order and inventory...

Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers. Partnering with brands such as Nike, Canon, Coca-Cola...

*Job Summary* As an E-commerce Manager, you will be responsible for overseeing the online sales strategies of a company, ensuring a seamless online shopping experience for customers and driving revenue growth through various digital channels. *Responsibilities* - Develop and implement e-commerce strategies to optimize online sales performance - Strong...

What Will You Do- Create & ensure sales plan & strategy (Daily, monthly, yearly, & seasonal). - Ensure target achievement like: improving user experience, increasing website traffic & sales, developing brand loyalty. - Maintain relationship with brand & platform. - Ensure availability of store merchandise and store services still on high standards. -...

**Bila kamu adalah seorang yang**: - **Suka tantangan dalam environment yang dinamis dan fast-paced.**: - **Punya pengalaman dalam peningkatan performa sales di e-commerce.**: - **Ingin deep exposure terkait management brand premium personal care.**: - **Siap belajar hal-hal baru dan berkontribusi di perusahaan rintisan.**: - **Familiar dengan...

Oversee daily e-commerce operations, ensuring that all processes run smoothly, efficiently, and meet business goals - Develop and implement standard operating procedures (SOPs) for e-commerce processes to improve efficiency - Working closely with procurement team to monitor product stock and forecast demand to ensure products are available without...

**Job Description**: 3M Indonesia aspires to increase our footprint in the growing E-Commerce channel and are looking for a motivated, self-driven person to lead our journey. The E-Commerce Sales Manager will be attached to our Consumer Business Group. Roles & Responsibilities: - Responsible for driving sales targets and managing a profitable business...

Manage Team Online via Marketplace, Chat, and Website - Create and Implement Online Shop Business Plans - Communicate, execute, and manage e-marketing plans in cooperation with other team members **Qualifications**: - At least 1-year work experience in a similar position preferred - Strong expertise in-store operation management and customer service -...

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for...

Job Responsibilities: 1. Driving the sales performance of the e-commerce platform 2. Managing and executing promotional campaigns 3. Providing insights on customer shopping trends to support assortment selection and identify assortment gaps 4. Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or...

Tugas dan tanggung jawab: 1. membangun hubungan baik dengan pelanggan 2. melakukan penanganan dari keluhan pelanggan 3. memahami produk dari perushaan 4. mengurus administrasi 5. familiar dengan e-commerce Persyaratan: 1. lulusan S1 semua jurusan 2. Diutaman perempuan 3. Berpengalaman sebagai customer servise terutama pernah handle customer service...