Customer Relation Lead

1 week ago


Jakarta, Indonesia PT Elabram Systems Full time

**Client : Vending Machine Manufacturer**

**Working Arrangement : Hybrid (3 WFO - 2 WFH)**

**Job Description**:

- Handling issues from customers and partners;
- Process customer refund issues;
- Create tickets for each Vending Machine issue;
- Check the condition of the VM in the field;
- Create daily reports based on open tickets;
- Create weekly and monthly reports.

**Requirements**:

- Female or Male;
- Age 20 - 30 years;
- Minimum Diploma education;
- Minimum 1 year experience in the same field;
- Able to operate MS. Excel;
- Active and have good communication skills;
- Domicile Jabodetabek.

**Experience**:

- Customer Relations / CS: 1 year (required)


  • Customer Relation

    6 days ago


    Jakarta, Indonesia PT Victory International Branch Jakarta Sona Topas Full time

    As a CRO, you will be working in a team that is in charge of making sure our sales run smoothly, CRO assists the team in task such as: Job description: - Build and maintain relationships with old and new customers to encourage up-selling and cross-selling. - Make a report regularly about the sales process - Handling tenders, including administrative and all...

  • Ui/ux Designer

    1 week ago


    Jakarta, Indonesia Right Customer Full time

    .**LOOKING FOR INDONESIAN CITIZENS RESIDING IN INDONESIA** **Job Title**: UI/UX Designer **Salary Range**: $500 - $2500+ USD **Contract: Full-Time** (After 90-Day Trial) **Schedule**: 9AM - 6PM EST **Benefits**: Unlimited paid time off, unlimited paid sick days, home office allowance, bonuses, and regular salary increases with performance. **Duties and...


  • Jakarta, Indonesia PT Humana International Indonesia Full time

    **Overview** Our client, one of the reputable real estate developer that has 15 years of experience footprint in Indonesia. Job Description: - Planning and delivering Customer Relation strategies across the company encouraging customer retention and customer loyalty in all company residential projects. - Development and implement the Customer Relation...


  • Jakarta, Indonesia Binakarya Properindo Group Full time

    Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

  • Customer Relation

    3 weeks ago


    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations

    3 weeks ago


    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible for building and...

  • Customer Relation

    4 weeks ago


    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    8 hours ago


    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    3 weeks ago


    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    3 weeks ago


    Jakarta, Indonesia ASSA Rent Full time

    Get Voice of Customer's and improve communication and good relations with customers - Coordinating the implementation of Customer Focus & Costumer Events - Become a role model & change agent in branches related to the service mindset and implement Aqucare - Support and follow up on the results of the Customer Satisfaction Index (CSI) & Customer Loyalty Index...


  • Jakarta, Indonesia Serasi Autoraya Full time

    Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Customer surveys which include distribution forms and data from customers, data...

  • Customer Relations

    3 weeks ago


    Jakarta, Indonesia PT. Victory International Branch Satrio Tower Full time

    VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen. **Role...

  • Customer Relations

    1 week ago


    Jakarta, Indonesia PT. Victory International Cabang Jakarta Sudirman Full time

    Job Responsibilities: - Responsible for achieving sales targets in the financial trading industry. - Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction. - Customer-oriented businesses that focus on development and grow for the benefit of both parties with strong business sense. - Reach new target...


  • Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...


  • Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...


  • Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation

    4 weeks ago


    Jakarta, Indonesia PT Gajah Tunggal Tbk Full time

    **Location**: Head Office, Jakarta Job Requirements: - Minimum bachelor degree in any major - Has 1-2 years of working experience as Customer Relation, preferably in Export Sales - Able to operate Ms. Office: Ms. Excel, Ms. Word & Ms. PPT - Good communication skill in English (both verbal and written) Job Descriptions: - Receiving and processing orders...


  • Jakarta, Indonesia BYS India (Progress) Full time

    COMPANY DESCRIPTION Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of...


  • Jakarta, Indonesia Serasi Autoraya Full time

    Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...


  • Jakarta, Indonesia Serasi Autoraya Full time

    Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...