Product Operation Associate

1 week ago


Jakarta, Indonesia Moladin Full time

Through this role, you will have the opportunity to work alongside our Product Management team and support the implementation of Moladin Product. The day-to-day tasks are including but not limited to:
Provide Administrative Support.

Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams.

Maintain new and existing products’ configurations or rules setup.

Perform a variety of clerical duties requiring knowledge of departmental procedures Operational Support.

Provide product operational support to product managers.

Help to solve & follow through operational problems by coordinating with various stakeholders.

Familiar with relevant tools to do checking & identification of problems.

Project Support for Specific Features or Product.

Provide support for specific project and/or smallest stream under the project.

Do testing based on reference or checklist given by product managers and report the result as it is.

Document on how-to-use or product guideline - include screenshot apps or landing page based on guideline or direction from product managers Provide Data Reporting.

Gather & collect necessary information or data for reporting.

Conduct analysis for reporting; provide basic insight with the guideline or direction from product managers.
Bachelor's degree from a reputable university, fresh graduates are welcome.

Good attention to detail for data entry and good problem solving skills.

Have a strong willingness to learn.

Self-starter with strong sense of curiosity, strong ownership and can-do attitude.

Familiar with Microsoft Office and Google Office Suite (SQL knowledge will be a plus point).

Able to communicate in English and Indonesia, via verbal and written medium.

Having an interest in product management is a plus point.


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