Customer Service Billback
2 weeks ago
ATI Business Group is looking for a Customer Service Billback staff to assist one of our client's operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client's tools and handling customer's billback inquiries.
**Responsibilities**:
- Track, follow up, and collect billback invoices.
- Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
- Maintain precise records.
- Assisting the customers with answering inquiries or using the client's tools
- Carefully follow instructions and pre-established guidelines to perform assigned tasks.
- Ensure that all work is processed according to the team's minimum standard.
- Report any issues or system limitations to the direct supervisor.
**Requirements**:
- Excellent communication skills in English
- Excellent analytical and numerical skills
- Have 2+ years of working experience in Customer Service with English communication skill
- Have a hospitality or travel industry background
- Willing to work in shifting mode, including public holidays
- Willing to work at Central Jakarta (Harmoni, Batu Tulis, Gambir)
**Be Part of ATI Journey**:
Our aim at ATI Business Group, in working with our Clients', is to support their continued growth by providing cost-effective technology and talented and scalable people resources on demand. ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 700 employees providing services to our clients across the globe.
-
Customer Service
1 week ago
Jakarta, Indonesia ATI Business Group Full time**Purpose of the Role**: ATI Business looking for a Customer Service-Billback staff to assist one of our client's operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client's tools and handling customer's billback inquiries. - Conduct tracking, follow-up, and collection of billback...
-
Customer Service
1 week ago
Jakarta, Indonesia ATI Business Group Full time**Purpose of the Role**: ATI Business looking for a Customer Service-Billback staff to assist one of our client’s operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client’s tools and handling customer’s billback inquiries. Conduct tracking, follow-up, and collection of billback...
-
Customer Service
2 weeks ago
Jakarta, Indonesia PT Shield On Service Tbk Full time**PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...
-
Customer Service
1 week ago
Jakarta, Indonesia PT IT Service Centre Full timePersyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain
-
Customer Service
2 days ago
Jakarta, Indonesia PT. Salam Pacific Indonesia Lines Full timeThe Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...
-
Customer Service
2 weeks ago
Jakarta, Indonesia Emarald Group Full timeDescriptions: - Provide post-sales support of Hitachi Vantara ("Hitachi") Storage solutions. Perform installation, maintenance, upgrades, implementation and emergency systems support. - Provide pre-sales support to sales and marketing teams to architect workable and deliverable technical solutions that address customer needs. - Provide first level customer...
-
Customer Service
1 week ago
Jakarta, Indonesia Time International Full timeHandling customer inquiries (walk-in and boutique), registering service calls on the system - Responsible for inbound call - Create and follow up Quotation to the customer - Invoicing and Follow with Customers for collection - Check and QC customer watch before and after repair - Collect payment (deposit & settlement) - Responsible for maintaining watches in...
-
Customer Service
4 weeks ago
Jakarta, Indonesia Time International Full timeTo assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...
-
Customer Service
1 day ago
Jakarta, Indonesia Time International Full timeTo assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...
-
Customer Service
4 days ago
Jakarta, Indonesia PT Andrea Berkat Abadi Full timeCustomer Service - Komunikatif dalam menangani keluhan pelanggan - Berpengalaman di bidang customer service, terutama di industri skincare - Mandiri, kreatif dan inovatif. - Bersedia WFO di Kemayoran.
-
Customer Service
1 week ago
Jakarta, Indonesia Nezz MG Skincare Full timeQualification: - Minimum S1, All Major - Having experience as Sales Marketing or Customer Service - Willing working with target and love challenge - Having communication and negotiation skill - Can work as a team or individual - Shape and scale strategic deals - Self motivated and fast learner - Able to operate windows office **Job Description**: -...
-
Customer Service
2 weeks ago
Jakarta, Indonesia PT Khan Yoga Fit Full timePersyaratan Living around North Jakarta Holding a minimum Senior or Vocational High School, Bachelor Degree major in any field Having minimum at least 1 years’ experience as Customer Service in any companies Having positive attitude and no criminal record Having excellent interpersonal and communication skills Be passionate about health and...
-
Customer Service
1 week ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service & Sales area - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 3 Dose - Able to speak English - Guide our consumers &partners in using & products -...
-
Customer Service
2 weeks ago
Jakarta, Indonesia Sinergi Performa Cipta Full timeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...
-
Customer Service
2 weeks ago
Jakarta, Indonesia PT Jasa Utama Capital Sekuritas Full timeAs a Customer Service Representative in the stock market industry, you will be: - Responsible for providing clear and accurate information to clients - Assisting them with stock transactions - Answering queries related to investment products - Handling complaints in a professional and - Efficient manner. - Ensuring client satisfaction and delivering the...
-
Customer Service
1 week ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...
-
Customer Service
4 weeks ago
Jakarta, Indonesia PT Sejahtera Makmur Perkasatma Full timeResolve customer complaints and provide appropriate solutions. Maintain a positive, empathetic, and professional attitude towards customers. Record and update customer interactions and transactions. **Requirements**: Minimum high school graduate (SMA/SMK). Previous experience in customer service or a related field is a plus. Proficiency in Microsoft...
-
Customer Service
1 week ago
Jakarta, Indonesia Sinergi Performa Cipta Full timePVG Tugas - Monitoring transaksi harian - Memberi solusi ke customer - Update saldo dari supplier - Daily cheking product - Handling komplain dari semua aplikasi - Melakukan Topup for customer Kualifikasi: - Memiliki pengalaman sebagai Customer Service 1-2 tahun - Bersedia bekerja shifting atau lembur (jika dibutuhkan) - Mampu berkomunikasi dengan baik...
-
Customer Service
4 weeks ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service & sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...
-
Customer Service
2 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...