Head of People Operations
2 weeks ago
Jakarta, Jakarta, Indonesia
**About Fazz**
Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.
Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.
Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.
**Responsibilities**:
- Serve as a crucial point of contact & advisor for employment regulations & people operations process between employees & managers
- Support regulatory, compliance and audit related activities
- Plan and direct online, offline & hybrid employee engagement events, which will promote a high-performing, inclusive, and mission-driven culture that will result in a positive experience and impact within the company.
- Manage and maintain an SLA to track response times for incoming employee queries.
- Seek and review potential blockers of various People Operations processes and ensuring improvement on daily tasks and suggest automation where needed.
- Partnering closely with Managers at Fazz to gain feedback from various teams about onboarding, offboarding and transition issues.
- Onboard, mentor, and nurture the careers of all people operations team members.
- Improve current people operations processes to ensure stability and scalability within people operations process to support the the current business needs
- Manage the people operations and outsource management team as a team that continuously strive towards continuous growth, high performance, and team-work.
**Requirements**:
- Prior extensive experience in a People Operations role; working in a regional team (Singapore, Taiwan, Indonesia), ideally in a growth-stage tech company.
- You will have an eye for detail and unwavering commitment to improve and streamline processes with the aim of improving our employee experience.
- You have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity.
- You are passionate about providing excellent internal client support across the entire organization, and have a technical curiosity in evolving trends in HR products and services
- Experience coaching and leading a team in all areas to increase confidence and accountability
-
People Operations
13 hours ago
Jakarta, Indonesia Group Hijra (Hijra Bank, ALAMI P2PL) Full timeHijra (previously known as the ALAMI Group) is a financial technology company that follows sharia principles. It was founded in 2018 by Dima Djani, Harza Sandityo, and Bembi Juniar. The company offers a range of services, including a peer-to-peer lending platform, mobile banking app, and mortgage all of which are based on sharia principles. Hijra has a...
-
Head of People
1 week ago
Jakarta, Indonesia Tada Full time**Tada the Game-Changer in Loyalty and Retention!** **Who We Are?** Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences. As an Indonesian SaaS company with...
-
People Operations Partner
2 weeks ago
Jakarta, Indonesia Janio Technologies Ltd Full time**ABOUT JANIO** Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will empower SEA’s ecommerce businesses...
-
People Operations
1 week ago
Jakarta, Indonesia Catalyst Tech Full timeAt Catalyst, People are the heartbeat of our company. We believe that good quality people will have a positive impact on our business. We are looking for a People Operations to join our growing team, this role is based in Jakarta, **Job Description**: - Day-to-day People & Operational operational activities. - Introduce and support People & Culture...
-
Head of Operations
2 days ago
Jakarta, Indonesia Friends of Sally Full time**Responsibilities**: - Evaluate vendor performances. - Analyse operational data, such as inbound, storage, and outbound - Build and maintain constant communications with management, staff, and vendors to ensure proper organisational operations. - In charge of solving daily issues or complaints. - Ensure a conducive working environment and align with other...
-
People Operations Manager
13 hours ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...
-
People Operations Support
2 weeks ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! At Lalamove, we strongly believe in the power of community....
-
Head of People Operations
1 week ago
Jakarta, Indonesia WeNetwork Asia Full timeManages and oversees HR policies and practices for Business Units and projects outside the corporate office. - Provides a broad range of HC strategic and tactical interventions to help the company attract, develop and retain talent in an innovative, competitive and cost effective manner. - Implement, supervise and improve all daily activities in General...
-
People Head
2 weeks ago
Jakarta, Jakarta, Indonesia Talent Search Recruitment - Indonesia Full timeOne of our clients, financial APIs for fintech products in Indonesia, is looking for a People Manager with details as below:About The RoleThey are looking for a self-starter who can take ownership of the company's people and culture initiatives to support hyper growth. Being a high-growth start-up, the priorities within the scope of this role will evolve,...
-
Head of People
2 weeks ago
Jakarta, Indonesia aCommerce Full time**Your mission** Here at aCommerce, we are looking for superstar Head of People Partner to join our team, someone who wants to share in our vision to develop effective leaders and promote a high performing collaborative culture. You would have experience partnering with business and functional leaders and will be a strategic practitioner who is a strong...
-
People Operations Lead
7 days ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...
-
People Operations
2 weeks ago
Jakarta, Indonesia FAZZ Full time**About The Role**: As part of our People Operations team, you will play a key role in ensuring that our HR operations are compliant, efficient, and aligned with business goals. This position is ideal for someone with a strong background in HR within the financial services industry who is ready to contribute to a growing team. You will work closely with both...
-
People Operations
5 days ago
Jakarta, Indonesia PT Koltiva Full timeThe People Operation main responsibility is to be the first point of contact for the field staff and operations team related to HR matters. Specific responsibilities in this role include: - Conducts manpower plan, hiring strategy and hiring execution with the operation team - Identify and develop relationships with key university, training center and local...
-
Senior People Operations Manager
2 weeks ago
Jakarta, Indonesia FAZZ Full timeJakarta, Jakarta, Indonesia **About the Role** Mainly managing Indonesia People Operations and GA team. Working closely with People Operations in Regional offices. **Job Descriptions** - Serve as a crucial point of contact & advisor for employment regulations & people operations process between employees & managers. - Support regulatory, compliance and...
-
Director of People Operations
3 days ago
Jakarta, Jakarta, Indonesia Pintu Full timeAbout the RoleWe are looking for a highly experienced HR professional to lead our people operations function as Director of People Operations. The successful candidate will have a deep understanding of HR principles and practices, as well as excellent leadership and communication skills.As a key member of our leadership team, you will be responsible for...
-
People and Culture Operations
1 week ago
Jakarta, Indonesia Seven Retail Group Full timeConduct continuous improvement to enhance the effectiveness and efficiency of all systems about culture and people in Outlet Opertaions Continuously monitor and introduce area for improvement by acquiring and providing feedback from/to the customer and Teams Take full responsible to drive people and culture excellence Have a good sense on culture...
-
Senior People Operation
2 weeks ago
Jakarta, Indonesia paper.id Full timeJob Description Possess a strong understanding of HR process chains and responsibilities within People operations domain Main office services by organizing office operations and processes Manage tenancy agreements, renewal and ongoing tenancy matters Oversee facility management matters such as fixed asset inventories, work-desk allocation, door system,...
-
Operational Manager
13 hours ago
Jakarta, Indonesia House of Tugu Jakarta Full time**Qualifications**: - Proven experience as an Operations Manager or in a similar role within the hospitality industry. - Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. - Strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance. - Excellent...
-
Head of Operations
5 days ago
Jakarta, Jakarta, Indonesia Seven-Retail Group Full timeAs a Head of Operations at SEVEN Retail Group, you'll be responsible for managing the business operations of one of our brands. You'll leverage your expertise in streamlining processes, optimizing efficiency, and fostering high-performing teams. This results-oriented position offers the opportunity to make a significant impact on a company revolutionizing...
-
Head of Operations
2 weeks ago
Jakarta, Jakarta, Indonesia Straits Financial Group Full timeHead, Operations DepartmentStraits Financial Indonesia is a subsidiary of the Straits Financial Group, part of CWT Group, a global logistics and financial services company based in Singapore. Straits Financial Group offers a range of financial services, primarily focusing on brokerage services for commodity & financial derivatives, and OTC-cleared...