Manager - Mi & Spf Team Leader (Hybrid)
5 days ago
The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
**Responsibilities**:
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
- Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
- Advise a KYC a Compliance and Controls team (10+ employees)
- Complete KYC records with accurate client information and documentation in a timely manner
- Ensure information and documentation complies with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received on time
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.
**Qualifications**:
- 2-5 years of relevant experience
**Education**:
- Bachelor's degree/University degree or equivalent experience
This position is to support (as Team Leader) for MI (Management Information) & SPF (Senior Public Figure) Team.**Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Retail Store Lead at Mi Indonesia
6 days ago
Jakarta, Jakarta, Indonesia mi Full timeWelcome to mi, where we are passionate about delivering exceptional customer experiences through innovative products and outstanding retail services. As a Retail Store Lead at mi Indonesia, you will play a crucial role in shaping the future of our business by driving sales performance, improving customer satisfaction, and enhancing operational...
-
Jakarta, Jakarta, Indonesia mi Full timeIf you're a detail-oriented and organized individual with a passion for sales and inventory management, we want to hear from you! As a Sales Performance and Inventory Specialist for mi, you will play a critical role in optimizing our sales performance and ensuring that our customers receive the best possible experience.About the RoleThis is an exciting...
-
Senior Sales and Product Manager for Xiaomi
6 days ago
Jakarta, Jakarta, Indonesia mi Full timeTake on the role of a Senior Sales and Product Manager at mi, where you will be responsible for driving sales performance and ensuring excellent customer experiences while managing daily operations and inventory. As a key member of the store team, you will lead by example, motivating and guiding your colleagues to achieve exceptional results.About the...
-
Xiaomi Retail Experience Director
6 days ago
Jakarta, Jakarta, Indonesia mi Full timeXiaomi's vision is to become the world's leading technology company, and we are seeking a highly motivated and experienced Retail Experience Director to join our dynamic team at mi Indonesia. In this role, you will be responsible for leading the store team, driving sales performance, and ensuring excellent customer experiences while managing daily operations...
-
Mis Project Management
3 weeks ago
Jakarta, Indonesia Otto Digital Full timeIdentifying data/MIS problem and define solution Plan, Schedule and Manage strategic project data warehouse and present the progress Manage project dashboard for internal and external partner Manage reckon engine and dashboard for internal and external partner At least 3 years experience in managing IT project Preferably from fintech/loyalty...
-
Finance & Accounting Manager
4 days ago
Jakarta, Indonesia SADA Hybrid Beauty Full timeHi everyone, **SADA Hybrid Beauty** is currently hiring for a new talent to join our team as a **Finance and Accounting Manager** with the qualifications below: **Job Descriptions**: - Handling and reporting AR and AP. - Excellence in corporate accounting (PSAK) and other financial reporting. - Develop, plan, and monitor the company's financial budgets and...
-
Hybrid Team
5 days ago
Jakarta, Indonesia PT. Citra Bahasa Global Full timeHi everyone, #bahasaglobal is a fast growing young company providing interpretation, translation and virtual event organizing services to a rapidly growing number of domestic and international clients. We need new people to fill in a permanent position as a Hybrid Team. **Requirements and responsibilities**: - Operating the camera for live shooting or...
-
Team Leader Telemarketing
5 days ago
Jakarta, Indonesia PT Swakarya Insan Mandiri (Team Sourcing Network) Full time**Kualifikasi**: - Pria/Wanita - Pendidikan Min. D3 Semua Jurusan - Umur Maksimal 35 tahun - Pengalaman min. 1 tahun sebagai Team Leader Telemarketing - Memiliki Kemampuan MS Office - Memiliki Smartphone android **Jobdesc**: - Memonitoring Officer - Berkoordinasi target antar divisi dan department - Membuat data untuk pengerjaan officer Jenis Pekerjaan:...
-
Team Leader Marketing
4 hours ago
Jakarta, Indonesia PT Sehat Bahagia Sejahtera (Evolution Team) Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Hubungan Masyarakat, Penjualan dan Pemasaran, Pengembangan Bisnis, Teknik, Lainnya, Teknik, Telekomunikasi, General Management, Telemarketing, Penjualan (Teknis), Pemasaran (Teknis), Broker Asuransi, Sumber Daya Manusia, Asisten Teknis Kesehatan, Dokter Umum, Keuangan,...
-
Assistant Manager
3 weeks ago
Jakarta, Indonesia Prudential Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Mis Manager
2 days ago
Jakarta, Indonesia PT Millennium Pharmacon International Tbk Full timeManage information technology and computer systems - Ensuring that MIS synergizes with the head office, branches and logistics - Make rental investments related to IT technology (Office Cloud, MS Office 365, upgrade Oracle-Fusion) - Oracle ERP Project Management Cloud configuration experience for various modules such as Project Execution Management, Project...
-
Mis Analytics Retail Banking
4 weeks ago
Jakarta, Indonesia PT Bank BTPN Tbk Full timeManage and develop analysis using data and information through accurate and comprehensive MIS as tools for business for any business decision making or decision related to business strategies, also to help monitor business performance. Automate report on an ongoing basis to increase productivity, efficiency and accuracy of MIS to minimize repetitive or...
-
Risk Mis Analyst
3 weeks ago
Jakarta, Indonesia Citi Full timeThe Credit Portfolio Analyst II is an intermediate-level position responsible for conducting portfolio monitoring through regular reporting and data analytics in coordination with the Risk Management team. **Responsibilities**: Perform data generation from Data Warehouse for analytical purpose. These data will be used by internal Risk MIS or Risk Policy and...
-
Team Leader Desk Collection
6 days ago
Jakarta, Indonesia PT Swakarya Insan Mandiri (Team Sourcing Network) Full time**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader desk collection. 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing anggota 5. Menyusun laporan...
-
Business Operation Management
3 weeks ago
Jakarta, Indonesia PT Elabram Systems Full timePersyaratan 1. Bachelor degree in Management, Human Resource and any Engineering Major 2. Good analytical skills, detail-oriented & amp, strong communication skills to be able to communicate to different level of counterparts 3. Good communication skills, team player, basic mobile communication knowledge. 4. Discipline, innovative, willing to work under...
-
Xiao Store Manager, Indonesia
6 days ago
Jakarta, Jakarta, Indonesia mi Full timeDirect message the job poster from Xiaomi IndonesiaAs a Xiaomi Store Manager, you'll be responsible for leading the store team, driving sales performance, and ensuring excellent customer experiences while managing daily operations and inventory.What You'll Be Doing:Develop business strategies to increase the foot traffic, boost sales, and optimize...
-
Credit Risk Management
5 days ago
Jakarta, Indonesia PT Radana Bhaskara Finance Tbk. Full timeCredit Risk Management & MIS - Based in Jakarta Cilandak "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of...
-
Team Leader Talent Management
3 weeks ago
Jakarta, Indonesia PT Bank Mandiri (Persero) Tbk. Full timeTeam Leader Talent Management will play critical roles in contributing & supporting the development, implementation, promotion, and monitoring of talent management solutions.
-
Team Leader
3 weeks ago
Jakarta, Indonesia HM GROUP Full timeOpen Recruitment !! Team leader - Pembukaan Rekening Bank Swasta ternama - Pria / Wanita - Usia Maksimal 35 Tahun - Pendidikan Minimal SMA - Jujur dan Bisa Berkomunikasi Dengan Baik - Wajib berpengalaman team leader Cover area - Jakarta Selatan ( 2 leader ) - Jakarta barat ( 1 leader ) - Bogor ( 1 leader ) - Jakarta timur ( 1 leader ) - Bekasi (5...
-
Team Leader Contact Center
6 days ago
Jakarta, Indonesia PT Swakarya Insan Mandiri (Team Sourcing Network) Full time**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader contact center (khususnya TL Deskcollection) 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing...