Assistant Manager

2 days ago


Jakarta, Indonesia Prudential Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

**Responsibilities**:

- Assisting Head of Litigation and Financial Crime in discharging his responsibilities in running fraud prevention unit to prevent internal, external and intermediary frauds and commercial risks arising from such frauds.
- Analysis of data provided by customers to identify fraud and provide insight into fraud solutions through MIS Data and analysis.
- Works directly with IT MIS, Compliance MIS and other relevance units to develop MIS fraud solution and implement the best practices.
- Provides insight and input to other business groups on presentations to customers on analysis of fraud data.
- Looks for and identify key fraud trends in data analyzed.
- Proactively identify issues in data that need to be fixed.
- Researches and resolves quality control issues as discovered or assigned.
- Assists Lead Fraud Analysts in process improvement efforts to optimize and achieve more efficient results.
- Supports and participates in projects that Lead Fraud Analysts are conducting for Market.
- Support the implementation fraud prevention, detection, deterrence, and recovery fraud strategy for distribution of digital and non-digital insurance products and present same to management.
- Supporting Head of Litigation and Financial Crime to implement and monitor implementation fraud prevention, fraud detection, fraud deterrence, investigation standards and fraud recovery policies from GHO, RHO and local regulator.
- Supporting Head of Litigation and Financial Crime to implement Fraud project initiatives that coming from internal or GHO, or RHO or external units.
- Provides innovative ideas on product improvements and enhancements to manager for incorporation into new and existing products.
- Looks for and identify key fraud trends in data analyzed.
- Proactively identify issues in data that need to be fixed.

**Requirements**:

- Bachelor Degree / Master Degree in Relevant Field
- At least 6 years relevant experience either in audit, Fraud Management, or compliance department of multinational life insurance companies,
- Ability to work in team and independently
- High Integrity.
- Handle complex issues related to data reconcilement, data integrity, data cleansing and data ecosystem.
- Have a high sense of Risk Management or Fraud Risk Management.
- Proficient in Word, Access, Power Point, Excel, Visio, and SAS, or phyton, or R.
- Ability to work with multiple tasking, proactive and highly initiative.
- Self-motivated, dynamic, positive attitude and self-confident.
- An ability to establish and develop constructive relationships based on trust, respect and reliability with those in the business at all levels inclusive with direct reports.
- Strong attention to detail
- Strong organizational, prioritizing and time management skills.
- Well-developed written and oral communication skills i.e. to write and speak with clarity (English as well as Bahasa Indonesia).
- Ability to interact effectively with other department staffs including with Group/Regional office team.


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