Customer Service
6 days ago
Persyaratan
Work Place
Sihanoukville, Cambodia
A large office building with elegant and safe working environment.
Job requirements
1. Between (18-35years old), men and women are not limited, have no experience of going abroad, and have a high school degree or above.
2. Familiar with the basic operation of the computer, typing more than 40 words per minute, familiar with the Internet, proficient in using network chat tools and various office software.
3. Strong communication adaptability, expressive ability, strong thinking ability, strong sense of obedience, optimistic and cheerful.
4. MUST BE WILLING TO BE PLACED IN CAMBODIA (VISA, Housing, Food is provided).
5. MUST HAVE YOUR OWN PASSPORT.
Tanggung Jawab
The scope of work
**Summary 1**: Sales administration work.
**Summary 2**: Hit sales target (sales lead), answer customer questions, maintain customers, and guide customers to recharge.
**Summary 3**: Hit sales target, telephoning customers, persuade customers to buy services.
- Comprehend every type of product's format and work procedures.
- Provide financial services; be responsible for every transaction that includes receipts inspection (amount, date, time, name, references) and banks’ cash in and cashes out. Authenticate customers’ receipts.
- Takes orders and fast response to every transaction.
- Key in the correct data and maintain a customer database.
- Calls prospective customers
- Actively get new customers and new sales; influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
- Follow-ups with the customers consistently.
- Interact with new/existing customers on behalf of organizations by providing information about products and services, taking orders, responding to customer complaints, and answer customer questions.
- Build rapport and long-term relationships with customers while providing excellent customer service standards. Ensure customer’s orders that received through incoming telephone calls, websites or etc. are processed on time.
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