Luxury Retail Leader

3 days ago


Surabaya ꦱꦫꦧꦪ, Indonesia Ctlyst Full time

Ctlyst is seeking a Luxury Retail Leader to drive sales performance, customer satisfaction, and staff training and development.

Key Responsibilities
  • Lead and develop the store team through inspiring hands-on management and coaching.
  • Manage and coach the team into building sustainable client relationships, ensuring that every client is treated according to company policy.
  • Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support.
  • Build a client-centric mindset in-store to ensure the highest level of customer experience and achieve client repurchase objectives.
Requirements
  • Must possess a minimum Diploma 3 or Bachelor degree.
  • 2+ years of experience in the fashion retail industry - medium to luxury.
  • Strong attention to detail, critical thinking, and a great sense of fashion.
  • Excellent ability in team management & development.

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