Senior Claim Management Specialist

3 days ago


Jakarta, Jakarta, Indonesia GREAT EASTERN Full time

GREAT EASTERN seeks a highly motivated and results-driven professional to fill the position of Insurance Claim Operations Manager. As a key member of our claims team, you will be responsible for overseeing the end-to-end claims process, ensuring timely and accurate payments, and providing excellent customer service.

Key Responsibilities:
  • Monitoring and managing claim processes to meet established timelines and quality standards
  • Making decisions on claim payments within authorized limits
  • Ensuring compliance with company regulations, policies, and procedures

You will collaborate closely with internal stakeholders to improve claims processing efficiency and accuracy.

Requirements:
  • Bachelor's degree in Medical or related field
  • Minimum 8 years' experience in claims management, preferably in life insurance
  • Proven track record of successfully managing large-scale claims operations
  • Excellent analytical, communication, and leadership skills


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