Content and Operations Specialist

1 week ago


Jakarta, Jakarta, Indonesia Glints Full time
About the Role

We are seeking a highly organized and accountable individual to join our client's growing team as a Visual Content Specialist and Executive Assistant. As a key member of our communication team, you will play a pivotal role in our company's expansion phase.

Key Responsibilities
  • Drive B2B and B2C sales and lead generations through effective communication and relationship-building.
  • Manage client enquiries, lead generations, bookings, and initial communication for trainers and clients across all our platforms.
  • Oversee our lead generation platform, closely monitoring the sales pipeline and strategizing to effectively serve and support clients at various lead types.
  • Be the first point of contact for potential clients, clarifying their questions and making them feel welcome on all our social channels and communicative avenues.
  • Contribute to improving internal client management and scheduling processes.
  • Support client retention efforts in collaboration with our Trainer, Mentor, and Marketing team to strategize and implement churn mitigations.
  • Contribute to business development and corporate sales initiatives.
  • Ensure consistent posting of Instagram stories on our Instagram platform.
  • Manage the CRM platform and ensure the smooth running of operations, including merchandise inventory management, smart automation, email marketing, and more.
  • Support community building and engagement through internal and external events, such as registration forms and program planning.
Key Qualifications
  • Pursuing or graduated from Business (Administrative), Mass Communications, or Hospitality faculty.
  • Proficient in English and Mandarin (written and verbal) and proficient in video editing tools such as iMovies, CapCut, VN, Adobe Premier, etc.
  • Assist the director in editing videos for social media campaigns and edit videos for content and promotions.
  • Help identify and reach out to potential opportunities to secure more paid campaigns and collaborate on PR strategies to enhance media exposure and partnerships.
  • Social media savvy and meticulous with details.
  • Proficient with Microsoft Office: Word, PowerPoint, Excel.
  • Able to start work on short notice and communicate well with clients.
  • Prior experience in the Service industry will be highly preferred.
  • Working Days and Hours: Tues Thurs 1-10pm SGT, Fri Sat Sun 9am-6pm, Mon & Wed OFF.


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