Global Product Expert

5 days ago


Jakarta, Jakarta, Indonesia Datadog Full time

**Grow Your Skills**

We value people from all walks of life and recognize that not everyone will meet all the qualifications on day one. If you're passionate about technology and want to grow your skills, we encourage you to apply.

As a Partner Solutions Architect, you will have the opportunity to develop your technical expertise and business acumen, working closely with our Director of Partner Solutions Architects and being aligned to our Channels & Alliances business segment.

Key Responsibilities
  • Support Partners: Support a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation).
  • Drive Success: Be accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success.

What You'll Do

  • Ensure Onboarding: Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
  • Participate in Joint Business Planning: Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
  • Collaborate Internally: Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
  • Advocate on Behalf of Partners: Advocate on behalf of Partners' technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
  • Analyze and Understand: Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;


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