Digital Infrastructure Consultant

4 days ago


Jakarta, Jakarta, Indonesia Equinix Full time

Equinix is seeking a highly skilled Sales Engineer to join our team. As a key member of our sales engineering team, you will be responsible for selling Equinix solutions to new accounts and expanding existing ones.

Your primary responsibility will be to identify customer needs, challenges, and technical requirements and map them to Equinix solutions. You will provide full support for customer meetings and lead data center tours explaining the facility's electrical and mechanical infrastructure capabilities.

About the Role

This Senior Field Sales Engineering position involves analyzing situations and data on problems of moderate scope independently and exercising judgment to solve customer issues that are outside of standard procedures appropriately.

Key Responsibilities
  • You will provide technical consulting and sales support to customers, utilizing your deep understanding of Equinix products and services.
  • You will develop all deliverables for customers with minimal oversight from Sales Engineering Management and peers.
  • You will support pre-sales efforts for all company products and services.
Solution Design and Deliverables
  • You will provide technical solution design expertise on colocation and customer cages to assigned Sales account executives.
  • You will support moderately complex RFI/P/Q preparation as requested by Sales Representatives.
  • You will exercise judgment to solve customer issues that are outside of standard procedures appropriately.
Customer Service
  • You will communicate with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing.
  • You will demonstrate good presentation skills and actively participate in cultivating a positive culture on the team.
  • You will possess industry knowledge and familiarity with the competitive landscape.


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