Onboarding Experience Director

1 week ago


Jakarta, Jakarta, Indonesia Gojek Group Full time
About The Company

At the Gojek Group, we are dedicated to providing exceptional experiences for our users and partners. Our diverse range of services and innovative approach enable us to stay ahead of the curve and provide unparalleled convenience.

About This Role

  • Play a key role in driving positive merchant experiences in the onboarding process to our platform
  • Collaborate closely with cross-functional teams to enhance GoBiz
  • Develop and implement solutions to simplify the onboarding process and increase merchant satisfaction
  • Contribute to business growth through data-driven decision-making and effective stakeholder management

Your Qualifications

  • 6+ years of experience in strategy, project management, or consulting, with strong analytical, business acumen, and problem-solving skills
  • Strong SQL skills, preferably
  • Excellent business sense and ability to present complex analysis results to various audiences
  • Solid track record of stakeholder management


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