Customer Service Internet Service Provider

4 days ago


Jakarta, Indonesia UniversalNet Full time

Membantu menyelesaikan permasalahan/kendala pelanggan melalui telepon.
- Membuat tiket pelaporan pelanggan atau non pelanggan.
- Menghubungi pelanggan ( pelanggan yang membutuhkan callback ) untuk menyelesaikan permasalahan/kendala pelanggan.
- Menjawab dan menyelesaikan semua pertanyaan/permintaan pelanggan sesuai dengan ketentuan Perusahaan.
- Siap kerja dengan Target
- Kualifikasi Pekerjaan:

- Pendidikan mínimal SMK TKJ/ SIJA /Diploma semua jurusan
- Usia maksimal 35 tahun
- Memiliki pengalaman mínimal 2 tahun sebagai Call Center ( Customer Service ) di jaringan internet Provider
- Memiliki kemampuan Bahasa Inggris ( AKTIF & WAJIB )
- Terbiasa dengan kerja Shift
- Bersedia status kontrak
- Rajin, sopan
- Penempatan di Jakarta Utara (Pantai Indah Kapuk)

**Job Type**: Contract

**Salary**: Rp3,000,000 - Rp3,500,000 per month

**Education**:

- SMA/SMU/SMK (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)


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