Flavour Hub Manager

2 weeks ago

Malang, Indonesia British American Tobacco Full time

to be added

**ROLE PROFILE**

**GRADE**:G35

**JOB TITLE**:Flavour Hub Manager

**EXTERNAL JOB TITLE**: N/A

**FUNCTION**: Marketing R&D

**SUB FUNCTION**: New Categories, R&D

**CITY & COUNTRY**: Malang, Indonesia***

**ROLE SUMMARY**

**What are the key objectives and expectations from this role?**

The Flavour Hub Manager leads the operations of the Indonesia Flavour Hub as part of the Global Flavour Centre of Excellence (FCoE) as a flavour laboratory and service centre. The Flavour Hub will - in partnership with the Flavorists in the FCoE and respective Product Development and Deployment teams - provide operational flavour support for the Group.

**Reports to**

Head of Flavour Development & Operations

**Number of Direct Reports
**Up to 2

**Core Relationships**

**Internal** - Head of Flavours & Flavour CoE team, Global Product Discovery, Development & Deploy teams and Flavour Manufacturing sites. DRBU Product teams, Analytical Science, Consumer Product Safety, Product Compliance, Research Support Services, SP&I, Commercial Team, Patents/Legal, Procurement

**External** - Flavour houses and flavour suppliers and 3rd Party Development Partners

**Geographic Scope
**Global support role

**ACCOUNTABILITIES**

(please provide a list of typical accountabilities to be performed. Please avoid unfamiliar acronyms, project names or BAT jargon and ensure terminology is external market friendly. Please prioritise **t**he most critical accountabilities and reflect them within the first 8 points**)
- Enable efficient Flavour Lab management, including but not limited to raw materials inventory, documentation, laboratory equipment, EH&S responsibilities, budget, and expense management.
- Deliver Casing & Flavour preparation from formulations shared by the Flavourists for Pilot Plant production and/or sample manufacture, including but not limited to shipping/Export and delivery and documentation completion
- Enable efficient commercialisation of Flavours, transitioning from Flavour Development Team through outsourcing of formulations to 3rd party Flavour Suppliers
- Deliver Casing & Flavour Specification creation in TaO and Handel from information received from the Flavourists
- Provide Factory support - Technical support, PDS & SDS, contingencies, cleaning procedures, local casing manufacturing and support Casing & Flavour complexity reduction programmes collaborating with the Flavour Development Team
- Enabling Productivity - support of new supplier qualifications, EM support for Brand Migration / Delist opportunities and write-off avoidance assessment.
- Provide Regulatory Support for Product Compliance & Consumer Product Safety
- Deliver efficient planning of the Hub Team resource and prioritisation

**EXPERIENCE, SKILLS, KNOWLEDGE**

**ESSENTIAL** **(please provide **only criteria considered to be ‘must haves’**)

**Experience Required**

(Please put the most critical information in** the first 2 points**
- Significant experience (5 years+) in laboratory management in relevant consumer good industry
- Proven ability to collaborate effectively with multi-functional partners such as marketing and product development and to smooth internal processes and barriers across global and regional levels.
- Proven excellent project management, time management, team collaboration, and organizational skills
- Proven track record in developing and maintaining supplier relationships.
- Emerging and developed markets experience

**Technical / Functional / Leadership Skills Required**

(Please put the most critical information and reflect it in** the first 4 points**)
- A working knowledge and awareness of flavours; flavour preparation & flavour prototyping
- Strong managerial/leadership skills, with a proven ability to lead/motivate team members, monitoring performance and ensuring high quality outputs across global and regional levels
- Able to influence and coordinate cross-functional teams, including internal and key external partnerships, critical in the delivery of programmes and initiatives to ensure the most effective use of internal/external resource/expertise
- Laboratory and analytical expertise to ensure compliance with standard operating procedures and laboratory best practice
- Training, developing and supporting the capabilities of Flavour Technicians.
- Excellent leadership, interpersonal and communication skills
- Excellent people developer and technical coach
- Ability to influence key stakeholders at a very senior level

**Education / Qualifications / Certifications Required**

(Please put the most critical information and reflect it in** the first 2 points**)
- Chemistry and/or Analytical qualifications or certification
- Project Management qualifications

to be added

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