Manufacturing Assurance Manager

4 weeks ago

Malang, Indonesia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**ROLE SUMMARY**

**What are the key objectives and expectations from this role?**
- New Categories Operations covers 30+ markets 3 Commercial Regions and the US, a diverse range of cultures and volatile operating environments.
- New Categories Operations works directly with multiple Tier 1 suppliers who assemble and pack our products in line with our defined Quality, Cost and Delivery expectations. In addition we have a network of preferred Tier 2-3 suppliers who build components and sub-assemblies for our products.
- The key objective of this role is the continuous delivery and performance management of an effective and flexible external Supplier base that supports the ongoing needs of NC Operations. Driving a Continuous Improvement mindset within the suppliers, their processes and cascading throughout the supplier tiers and BAT where appropriate.

**What is the direct impact of this role on the team or organization?**

(Can be left blank)

**Reports to**

NC Operations Manager

**Number of Direct Reports
**NA

**Core Relationships**

**Internal **-** **Operations Team, Procurement, SNO, NPD, MI, R&D

**External **- Tier 1 - Tier 4 suppliers

**Geographic Scope
**Global

**Travel Required**

Once or twice a Month

**ACCOUNTABILITIES**
- Be the single-point-of-contact for all ‘BAU’ operations activities at the respective Supplier.
- Lead the local Supplier-based NC Operations team to ensure targets for Quality, Cost and Delivery (QCD) are achieved.
- Managing the BAU output and performance from the supply base by utilising DDS / WDS / MDS methodologies.
- Working collaboratively with the SNO team, ensure that production changes are managed and write-offs minimised.
- Ensure correct escalation of any significant impacts to QCD Product supply from the respective supplier.
- Become a local and active customer partner who will respond and react to supplier issues and concerns immediately.
- Lead cross-functional groups to assess the supply base process capability and identify opportunities to increase output without impacting quality, whilst at the same time reducing cost.
- Leverage dashboards and data analysis to drive productivity improvements leveraging Lean tools to drive a zero waste mentality and deliver cost savings.
- Support training and continuous improvement programmes in the supply base and ensuring synergy of understanding between suppliers and BAT.
- Facilitate successful hand-overs of ‘new’ products into business-as-usual, following an agreed period of post launch ‘Hypercare’
- Ensure correct and current production capacity ‘offers’ are visible as well as constraints and short-term ‘surge’ capacity is available for NC Operations scenario planning when required.

**EXPERIENCE, SKILLS, KNOWLEDGE**

**ESSENTIAL** **(please provide **only criteria considered to be ‘must haves’**)

**Experience Required**

(Please put the most critical information in** the first 2 points**
- Operations line management in FMCG Supply Chain. (2-5 years)
- Quality management processes
- Experience working within monthly & Weekly control cycles.
- Experience of project management including New Product introduction.

**Technical / Functional / Leadership Skills Required**

(Please put the most critical information and reflect it in** the first 4 points**)
- Sound knowledge of Production management processes.
- Understanding of Supply planning processes.
- Working knowledge of Lean tools e.g. Lean 6 sigma, 5S and VSM.
- Good interpersonal and communication skills, able to influence stakeholders across the commercial and operational business including suppliers

**Education / Qualifications / Certifications Required**

(Please put the most critical information and reflect it in** the first 2 points**)
- Desirably Masters / graduate calibre in Operations Management, Engineering or Science
- Excellent level of report writing and technical / conversational English

**BENEFICIAL** **(please provide **a maximum of 3 criteria** that would be deemed ‘useful to have’ but not essential)
- Prior experience of operations / supply chain management in consumer goods and electronics industry
- Experience of using IT supply chain planning, scheduling and ERP systems.

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice wi

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