Customer Success

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

**StaffAny’s mission is to shape and empower the future of work. We provide our users with a remedy that streamlines and automates their painful Operations and HR processes. Our users rely on our superpowers to understand their frustrations and we are here to empower them to make time for what they love.**: **About the Role**: The Customer Success Manager...

**About the role**: As Customer Success agent, you’ll be part of our revenue generating activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise in salesmanship through upstanding...

Become a trusted advisor to our clients and ensure they are successful on our platform Maintain high levels of customer engagement (including on-site metings) with a focus on customer satisfaction and loyalty Provide on-the-spot onboarding and training to customers Proactively spot and correct any issues that could affect customer satisfaction or...

Berinteraksi dengan key merchants, membantu menyelesaikan problem dan menjawab pertanyaan - Secara proaktif dapat menemukan dan memperbaiki permasalahan yang dapat memengaruhi kepuasan atau retensi customer - Identifikasi peluang untuk cross-selling dan up-selling dengan merekomendasikan produk atau layanan tambahan yang sesuai dengan customer - Identifikasi...

Dibutuhkan Customer Success dengan ploting: - Night Shift - Camera Monitoring Requirements: - Minimal Pendidikan S1 segala Jurusan - Memiliki background Customer Handling diutamakan, min. 2 tahun - Wajib memiliki kemampuan yang baik dalam menggunakan Ms. Excel - Bersedia bekerja dalam sistem Shifting termasuk Akhir Pekan dan Libur Nasional - Memiliki...

**About us**: Cira Apps Limited is a SaaS company with solutions that enhance Office 365 productivity for iPhone and Android business users. CiraSync, the flagship product, is used by more than 12,000 companies to provide productivity gains and cost savings of contact and calendar automation. Cira Apps Ltd is a B2B provider of high-quality enterprise...

Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support._ - Adjust is a subsidiary of AppLovin (Nasdaq: APP), a...

Job Function: Sales The role: - Lead the execution of program planning and customer-facing program review (T-36) - Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. - Maps internal roles to customer priorities to action the needs of customers and provides input into...

Company Description Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

Company Description Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. Over the last 10+ years, we’ve grown into an Engineering Powerhouse with 60+ offices in 6 continents and over 2,000 experts, aiming to change the way the...

**Company Overview** Our client is a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time.a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations...

Flecto is Indonesia's largest marketplace for new and pre-owned luxury watches. We are a technology-driven company, with founders having experiences in building and scaling multiple online marketplaces. **Customer Success Staff** - Bachelor's degree from a reputable University - Quick to learn and adaptable - Good interpersonal and social skills - Previous...

**What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...

**What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...

Dibutuhkan Customer Success dengan ploting: - Camera Monitoring Requirements: - Memahami sistem kamera CCTV, ADAS, atau pengawasan lainnya. - Menguasai cara kerja dan troubleshooting dasar. - Mampu memantau dan menganalisis masalah rekaman kamera dengan teliti. - Cepat tanggap dan proaktif dalam menangani masalah. - Terampil dalam membuat laporan yang...

Dibutuhkan Customer Success dengan ploting: - Camera Monitoring Requirements: - Memahami sistem kamera CCTV, ADAS, atau pengawasan lainnya. - Menguasai cara kerja dan troubleshooting dasar. - Mampu memantau dan menganalisis masalah rekaman kamera dengan teliti. - Cepat tanggap dan proaktif dalam menangani masalah. - Terampil dalam membuat laporan yang...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...