Current jobs related to Customer Success Manager - Jakarta - PT Gohire Impian Indonesia

  • Customer Success Manager

    11 hours ago

    Jakarta, Indonesia Yojee Full time

    **Customer Success Manager** **About Yojee** Yojee Limited (ASX: YOJ) is a SaaS logistics platform that seamlessly and uniquely manages, tracks and optimizes freight movements along the entire road freight logistics chain, from sender to end customer, across borders and between carriers, subcontractors and for multi-leg journeys. **About the Customer...

  • Customer Success Manager

    6 days ago

    Jakarta, Indonesia McEasy Full time

    **Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

  • Customer Success Manager

    1 week ago

    Jakarta, Indonesia PST.AG Full time

    **Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

  • Customer Success Manager

    1 week ago

    Jakarta, Indonesia Adjust Full time

    Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support._ - Adjust is a subsidiary of AppLovin (Nasdaq: APP), a...

  • Customer Success Manager

    4 days ago

    Jakarta, Indonesia FinAccel Full time

    We are a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Customer Success Manager to primarily support our client portfolio. This role will need to focus on our customer experience...

  • Customer Success Manager

    11 hours ago

    Jakarta, Indonesia NetApp Full time

    Job Summary The NetApp CSM serves as a trusted advisor, deeply understanding their customer’s business and desired outcomes, leading them to realize maximized value. The CSM drives retention and expansion with a focus on retaining recurring revenue, identifying add-on sales opportunities and developing customer advocacy. This will be achieved through...

  • Senior Customer Success Manager

    6 days ago

    Jakarta, Indonesia Daiichi Sankyo, Inc. Full time

    **Do what you love. Love what you do. **At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the...

  • Customer Success

    1 day ago

    Jakarta, Indonesia MileApp Full time

    **What You’ll Be Doing**: - Develop and maintain strong relationships with assigned customer accounts - Create and execute customer onboarding plans tailored to specific business needs - Monitor customer health metrics and proactively address potential issues - Conduct regular check-ins and business reviews with key stakeholders - Collaborate with...

  • B2b Customer Success Manager

    2 days ago

    Jakarta, Indonesia RecruitGo Full time

    About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work...

  • Customer Success Supervsior

    2 weeks ago

    Jakarta, Indonesia Kalibrr Full time

    **Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

  • Customer Success Manager

    1 week ago

    Jakarta, Indonesia BDx Full time

    Reporting to the Head of Customer Success, the job holder is responsible to provide high-standard customer operations and build positive relationships with our valued clients. He/she will also drive collaboration with clients and internal cross-functional teams to provide reliable service. He/she will play an important role in the client retention and...

  • Customer Success Executive

    11 hours ago

    Jakarta, Indonesia Red Hat Software Full time

    About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services. You will...

  • Customer Success Executive

    11 hours ago

    Jakarta, Indonesia redhat Full time

    **About the job**: - The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services....

  • Customer Success Manager

    7 days ago

    Jakarta, Indonesia Cisco Systems Full time

    **What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...

  • Customer Success Manager

    2 weeks ago

    Jakarta, Indonesia Adjust Full time

    Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust's powerful measurement...

  • Customer Success Manager

    7 days ago

    Jakarta, Indonesia FinAccel Full time

    We are a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Customer Success Manager to primarily support our client portfolio. This role will need to focus on our customer experience...

  • Customer Success Manager

    2 weeks ago

    Jakarta, Indonesia Sopro Full time

    **Job description** With offices in Brighton, Skopje and Miami, plus a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started eight years ago, and we continue to operate at the cutting edge. Our technology, data,...

  • Customer Success Manager

    1 week ago

    Jakarta, Indonesia Reku Full time

    Customer Success Manager - experienced in crypto "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

  • Customer Success Director

    4 days ago

    Jakarta, Jakarta, Indonesia Integrity Full time

    Job DescriptionAs a Customer Success Director at Integrity, you will be responsible for managing key client relationships and driving business growth through exceptional customer service. This role involves managing the launch of new screenings, presenting training to client representatives, and delivering strong results.Manage the launch of new...

  • Customer Success Manager Cpaas

    1 day ago

    Jakarta, Indonesia 8x8, Inc. Full time

    The 8x8 CPaaS Customer Success team grows long-term profitable customer relationships by making strategic, operational and measurable contributions to our customers’ unique business objectives. As the backbone and driver of account enablement, adoption, and end-user engagement, the Customer Success team is directly impacting 8x8 revenue with strong...

Customer Success Manager

3 weeks ago

Jakarta, Indonesia PT Gohire Impian Indonesia Full time

**Company Overview**
Our client is a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time.a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time.

**Job overview and responsibility**
- Sustain business growth and profitability by maximizing the value
- Analyze customer data to improve customer experience
- Provide technical support to customers or provide training on their products
- Help customers plan and understand the best ways to utilize products based on the customer’s business needs or business plans
- Establish policies the entire staff can adhere to so all customers receive the same quality of service.
- Streamline and improve onboarding processes
- Evaluate and improve tutorials and other communication infrastructure
- Handle and resolve customer requests and complaints
- Minimize customer churn
- Aid in product design and product development
- Manage and supervise the Customer Success Team

**Required skills and experiences**
- At least 4-5 years of Customer Success (CS) experience
- At least 1-2 years of experience as a CS Manager / Team Lead
- Bilingual: Proficient in English and Fluent Bahasa ID
- Demonstrated experience in handling Enterprise and Mid-Market clients (ID-based and overseas)
- Strong knowledge of Customer Success processes
- Lead by example in current or past role/s
- Competitive net salary and generous incentives/bonuses
- Company private insurance
- Remote work (WFH) with flexible working hours
- Team building activities
- Dynamic and fun working environment

**Salary**: Rp15,000,000 - Rp25,000,000 per month

**Education**:

- S1 (preferred)