Outbound Call
3 months ago
**Responsibilities**:
- Menghubungi pemegang polis melalui telepon untuk melakukan welcome call sesuai dengan naskah
- Memberikan informasi pertanyaan nasabah terkait polis
- Menangani keluhan nasabah selama panggilan berlangsung, menindaklanjuti dan memantau hingga keluhan diselesaikan
- Mencatat hasil tindak lanjut ke sistem
**Key Requirements**:
- Komunikasi yang baik, proaktif, dan kerja tim yang baik
- Minimal memiliki gelar diploma di bidang yang relevan
- Bersedia bekerja berdasarkan kontrak dengan pihak ketiga
- Minimal 1 tahun pengalaman kerja sebagai call center inbound atau outbound di industri asuransi jiwa/perbankan
- Fasih berbahasa Inggris
- Bersedia ditempatkan di Kantor Pusat kami di Panin Dai-ichi Life Center di Jakarta Barat
- Kirim CV Anda
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