Telecollection Operation Manager

6 months ago


Bekasi, Indonesia PT SWAKARYA INSAN MANDIRI BOGOR DEPOK DAN BEKASI Full time

URGENTLY NEEDED
- Hello everyone

PT. Swakarya Insan Mandiri saat ini sedang membutuhkan posisi.

Posisi: TELECOLLECTION OPERATION MANAGER

Penempatan : Bekasi Kranggan

Kualifikasi:
1. Usia maks 40 Tahun

2. Pendidikan min S1 semua jurusan

3. Memiliki pengalaman Operation Manager min 1 tahun pada bidang Telecollection Banking / Telecollection Manager / Telecollection Spv / Telecollection Multifinance

4. Memiliki kemampuan Reporting dan mengelola team

5. Dapat bergabung segera

Deskripsi pekerjaan:
1. Mengembangkan dan membangun strategi kerjasama tim dengan divisi terkait untuk mencapai target dan memaksimalkan kineja tim Telecollection.

2. Evaluasi kualitas proses tim Telecollection.

3. Analisis kinerja tim secara teratur dan berikan panduan untuk memastikan kinerja tidak memburuk.

4. Identifikasi area perbaikan dan tingkatkan sistem pelaporan, seperti laporan kehilangan dan tunggakan harian/bulanan, laporan produktivitas staf, dll.

5. Kelola operasional harian tim termasuk pengawasan dan pengembangan Telecollection. Memastikan kepatuhan terhadap peraturan & kepatuhan terhadap kebijakan & prosedur perusahaan.

*Seluruh proses rekrutment tidak dipungut biaya apapun.

**Job Types**: Full-time, Contract

Pay: Rp5,500,000 - Rp11,000,000 per month



  • Bekasi, Indonesia PT SWAKARYA INSAN MANDIRI (CENTRAL) Full time

    Kami adalah perusahaan yang bergerak dibidang tenaga alih daya / outsourcing, saat ini salah satu klien kami sedang membutuhkan posisi sebagai_ **Telecollection Operation Manager **_dan untuk penempatan di _**Kranggan Bekasi**_ **Posisi: TELECOLLECTION OPERATION MANAGER** Penempatan : Bekasi Kranggan **Kualifikasi**: - ⁠Usia maks 40 Tahun - Pendidikan...


  • Bekasi, Indonesia PT Swakarya Insan Mandiri Area DKI Jakarta Full time

    **Requirements**: 1. Minimum Bachelor's degree in Any Background; 2. Max. 40 yo 3. Preferably having 1 years experience as Operation Manager or Branch Head in Contact Center, Banking, Collection, and Multifinance; 4. Great team orientation leadership skills; 5. Must be well organized, detail-oriented, and have strong communication, interpersonal, and...


  • Bekasi, Indonesia PT Swakarya Insan Mandiri (SIMGROUP) Full time

    Bertanggung jawab terhadap mengelola team telesales (10%) dan team Desk Collection (90%) - Bertanggung jawab Melayani perusahaan-perusahaan terkemuka di berbagai industri seperti Kredivo, Akulaku, FIFGROUP, CIMB Niaga, dll - Mengembangkan dan membangun tim berkualitas tinggi yang terdiri dari 63 anggota tim, 5 pemimpin tim dan 1 SPV. - Menetapkan dan...


  • Bekasi, Indonesia PT Swakarya Insan Mandiri (Head Office) Full time

    **Responsibilities**: - Monitor and analyze contact center (mainly desk collection service) performance metrics & client satisfaction. - Identify trends, areas of improvement, and opportunities for optimizing contact center (mainly desk collection service) operations. - Develop reports and presentations to provide insights and recommendations to...


  • Bekasi, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    Kualifikasi: 1. Min pendidikan S1 (semua jurusan) 2. Maks. 40 tahun 3. Lebih disukai jika memiliki pengalaman 1 tahun sebagai Manajer Operasional atau Kepala Cabang di Contact Center, Perbankan, Penagihan, dan Multifinance 4. Memiliki keterampilan kepemimpinan yang baik dalam orientasi tim 5. Harus terorganisasi dengan baik, berorientasi pada detail, dan...


  • Bekasi, Indonesia PT Swakarya Insan Mandiri (Head Office) Full time

    **Oversee Collection Activities**: Manage and supervise the daily activities of the agent & TL, ensuring adherence to company policies and procedures. - **Develop Collection Strategies**: Create and implement effective collection strategies and procedures to optimize cash flow and reduce overdue accounts. - **Monitor Performance**: Track and analyze...

  • Operation Manager

    5 months ago


    Bekasi, Indonesia PT. SWAKARYA INSAN MANDIRI CONTAC CENTER KRANGGAN Full time

    Job Title: OPERATION MANAGER Placement: Bekasi Kranggan Requirements: 1. Minimum Bachelor's degree in Any Background; 2. Max. 40 years old; 3. Preferably having 1 years experience as Operation Manager or Branch Head in Contac Center; 4. Great team orientation leadership skills; 5. Must be well organized, detail-oriented, and have strong communication,...


  • Bekasi, Indonesia L'Oreal Full time

    At L'Oréal, we offer opportunities to our colleagues to discover and unleash the best of themselves. **Operation Management Trainee** or **Graduate Program** provides you with the unique overview and insights to the business, brands, and functions. It is about detecting and integrating the outstanding junior profiles that will develop their talent and...

  • Head of Operation

    2 months ago


    Bekasi, Indonesia PT Persada Inti Utama Full time

    A. Objectives: To provide strategic and operational leadership in managing the service and maintenance of fiber optic networks to ensure high availability, reliability, and quality of service. B. Key Responsibilities: 1. Service Operations Management - Lead the service operations team in the execution and maintenance of the fiber optic network. - Develop...


  • Bekasi, Indonesia PT Telkomsel Ekosistem Digital Full time

    INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). We are currently seeking a dedicated and detail-oriented Agribusiness Operation Support to join our team. The Agribusiness...

  • Operator Wwtp

    5 months ago


    Bekasi, Indonesia PT. Eudonia Nasional Indonesia Full time

    **Job description** - **Operator WWTP**:_ - Mengontrol dan menjalankan - Melakukan arsip data dengan rutin dan tertata rapi - Mengoperasikan dan memastikan sistem WTP/WWTP berjalan dengan baik - Menjaga sistem WTP/WWTP bisa berjalan dengan baik - Analisa air WTP/WWTP **Syarat Operator WWTP**: - Pria, - min Minimal SMK Jurusan Analis Kimia Atau Sederajat -...

  • Operation Director

    5 months ago


    Bekasi, Indonesia Humanainternational Full time

    **Requirements**: - Max. 45 yo - Min. 3 years or more in a director role in a food manufacturing field related to our industry - Masterful organizational, communication, and leadership skills, backed by previous professional success - Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and...

  • Operator Boiler

    5 months ago


    Bekasi, Indonesia SMART Agribusiness and Food Full time

    General Responsibilities: 1. Operate and monitor the boiler in accordance with WI (CFBC Boiler). 2. Fill out the logsheet as per format 3. Record conductivity steam condensate in Logsheet for its CCP control and ensure there is no CCP deviation during the production process, if there is any deviation then report to the supervisor (min foreman boiler) and...

  • Manager Head Operation

    5 months ago


    Bekasi, Indonesia Jaya Berdikari Full time

    Kami Jaya Berdikari showroom mobil bekas yang sedang berkembang. Kami saat ini membuka lowongan kerja untuk posisi Manager yang mampu Mengkoordinasi, mengontrol dan memonitor kegiatan sales marketing dan operation yang terkait dengan penjualan unit, service dan part serta aktivitas penunjang kegiatan operasional cabang. - Minimal pendidikan Sarjana (D3/S1)...

  • Operation Controller

    2 months ago


    Bekasi, Indonesia SMART Agribusiness and Food Full time

    Job Description Summary: Support the BU CFOs in all finance matters end-to-end Together with the BU heads, manage performance and steer business. Job Description: - Ensure smooth coordination with other Finance teams within the CFO and outside the CFO organization - Act as a counselor for finance matters & help prioritize and setup BUs needs - Consolidate...


  • Bekasi, Indonesia PT Persada Inti Utama Full time

    Head Building Operation - At least 6 Year(s) of working experience in the related field is required for this position, proven experience in building management or facilities maintenance. - Experience in addressing tenant needs and performing inspections. - Excellent communication and interpersonal skills, with the ability to interact effectively with...


  • Bekasi, Indonesia PT Efada Medical Industries Indonesia Full time

    **Responsibilities**: - Develop and implement sales strategies to increase revenue and market share - Manage and motivate the sales team to achieve sales targets - Build and maintain strong relationships with key customers - Monitor and analyze sales performance metrics to identify areas for improvement - Collaborate with other departments to ensure...


  • Bekasi, Indonesia Moladin Full time

    **Responsibilities** - Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations. - Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits. - Safely store collateral documents temporarily at the branch before...

  • Mall General Manager

    5 months ago


    Bekasi, Indonesia Great to Great Consultant Full time

    **Requirements**: - Minimum Education S1 - Minirnum of 3 years Experienced as Mall General Manager or 5 years as Mall Operation Manager - Having strong attention to detail, problem solving skills, and manage team - Having Conceptual skills (able to generate idea) and good communication skill - Ability to exhibit leadership while working collaboratively with...

  • Operator - Filling

    5 months ago


    Bekasi, Indonesia Shell Full time

    **What’s the role?** The Operator - Filling will perform the following responsibilities: - Operate Filling Lines in accordance with the Production Plan and LQS/GQS requirements. - Actively participating in creating a workplace that is consistent with HSSE rules and regulations, including to avoid any activity that can harm people or environment. - Work...