Search Event Product Operations

5 days ago

Jakarta, Indonesia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

To eliminate any doubt, this role involves reading, viewing, listening, and examining user-generated content to ensure they comply with community guidelines. Content includes images, videos, and text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?
- Responsible for undertaking search-side campaigns proposed by different projects; improving the user's search experience for such activities in search and expanding the user's search demand for content.
- Optimize cooperation standards and strategies based on different types of activities in certain regions.
- Dig into the demands of each type of content in different regions and explore ways to improve search-related metrics.
- Conduct basic surveys or analyses on specific data to assess performance and expression.
- Find potential opportunities and risks through daily work and suggest improvement.
- Additional compatible and related responsibilities which are not necessarily listed above.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, and adult & sexual content.
- Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

**Qualifications**:
What should I bring with me?
- Bachelor's degree or above.
- Fluent Bahasa Indonesia and English are required as it is the working language.
- Familiar with common software and the SOP of events online in social apps.
- Have a great sense of data analysis, especially for complicated business matrices.
- Has an in-depth understanding of local culture and familiarity with the local users' habits.
- Has brilliant judgment when encountering unsure cases and feedback timely and adequately.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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