Complex Assistant IT Manager

5 months ago

Jakarta, Indonesia Marriott International, Inc Full time

**Job Number** 24032603

**Job Category** Information Technology

**Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

**CANDIDATE PROFILE**

**Education and Experience**
- 2 year degree from an accredited university in Computer Science or a related major; 5 years’ experience in a related professional area.

OR
- Bachelor’s degree in Computer Science or a related major; 3 years’ experience in a related professional area.

**Preferred**
- System-related professional certifications desired.

**CORE WORK ACTIVITIES**

**Supporting Client Technology Needs**
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Assists in the the acquisition and maintenance of property based systems.
- Assists in analyzing information, identifying current and potential problems and proposing solutions.
- Maintains, inspects and repairs equipment.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.

**Managing Projects and Policies**
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property.

**Maintaining Information Systems and Technology Goals**
- Assists in the assessment of needs and monitoring compliance with brand specific standards.
- Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times.
- Assists in asset management.
- Aids in on-site monitoring of projects.
- Keeps up-to-date technically and applies new knowledge to work issues.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.

**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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