Complex Senior Sales Manager

2 months ago

Jakarta, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**24184264
**Job Category**Sales & Marketing
**Location**The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia, 12950
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- **High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.**

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Understanding Market Opportunities & Driving Revenue**
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the.
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand’s Customer Service Standards and property’s Brand Standards.
- Executes and supports the business Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g.,, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.

**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, su

  • Complex Senior Sales Manager

    2 weeks ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24209210 **Job Category**Sales & Marketing **Location**The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...

  • Complex Senior Sales Manager

    3 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24163615 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...

  • Complex Senior Sales Manager

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24047692 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively...

  • Complex Senior Sales Manager

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 23198271 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting...

  • Senior Sales Executive, Universal Banking Solution

    6 months ago

    Jakarta, Indonesia ANKH Full time

    **Senior Sales Executive, Universal Banking Solution - Indonesia** **Base Location: Jakarta, Indonesia** **Universal Banking Solutions - Global Employer of Choice - Growth role for the Asia Pacific Region - Attractive Salary** **The Senior Sales Executive for Universal Banking Solutions will have a wide range of integrated Portfolio of Products, best...

  • Senior Sales Manager

    6 months ago

    Jakarta, Indonesia LittleLives Inc Pte Ltd Full time

    Jakarta, Jakarta- Work Type: Full Time- We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals,...

  • Senior Solutions Sales

    6 months ago

    Jakarta, Indonesia Anblicks Full time

    Title: Senior Solutions Sales ( Data) in Indonesia Location : Indonesia Fulltime Note : Fluent in Bahasa. **Must Have**: - Direct Field Account management experience in working with Large Enterprise Accounts. - Consistently exceeded key performance metrics. - Good Domain/ Technology Knowledge - Strong presentation skills and the ability to articulate...

  • Senior Solution Sales

    6 months ago

    Jakarta, Indonesia ASSA ABLOY Full time

    **An Amazing Career Opportunity for Senior Solution Sales & Support Engineer!!!** **Location(s): Indonesia** **Who are we?** HID Global powers the trusted identities of the world’s people, places and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with...

  • Senior Sales Manager(Saas)

    6 months ago

    Jakarta, Indonesia LittleLives Inc Pte Ltd Full time

    We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the...

  • Senior Sales Manager(Saas)

    7 months ago

    Jakarta, Indonesia LittleLives Inc Pte Ltd Full time

    Jakarta, Jakarta- Work Type: Full Time- We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals,...

  • Enterprise Sales

    7 months ago

    Jakarta, Indonesia paper.id Full time

    Achieve sales, revenue target by identifying and securing business opportunities from prospective customers. Manage end-to-end sales process and provide clear visibility on the pipeline to the leadership team Be responsible for all direct sales efforts from lead generation to close Propose solutions that align to prospects’ and/or clients’ needs,...

  • Senior Sales Manager

    7 months ago

    Jakarta, Indonesia Artotel Group Full time

    Senior Sales Manager - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

  • Senior Sales Manager

    8 months ago

    Jakarta, Indonesia Kimaya Slipi Jakarta Full time

    Senior Sales Manager - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • Senior Sales Manager

    6 months ago

    Jakarta, Indonesia Hilton Full time

    Senior Sales Manager - MICE The Hilton portfolio of hotels is comprised of 19 industry leading and world-class brands, spanning more than 100 countries. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Signia, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites,...

  • Senior Sales Manager

    7 months ago

    Jakarta, Indonesia Mandarin Oriental Jakarta Full time

    Senior Sales Manager - Great communication skills - Lots of energy and a sense of fun - Enjoy working in a fast-paced team environment - Pasionate for personal growth both locally and overseas "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke...

  • Senior Sales IT Manager

    3 months ago

    Jakarta, Indonesia Techtiera Services Indonesia Full time

    PT. TECHTIERA SERVICES INDONESIA is now hiring for Senior Sales IT Manager for our client. **Qualifications**: - Min. Bachelor Degree in Business, Marketing, or a related field (MBA Degree is highly preferred) - Min. 7 years experiences working in Software Solution and IT professional services sales and have min. 5 years in a leadership role - **Strong...

  • Senior Sales Mice

    1 week ago

    Jakarta, Indonesia PT. Smailing Tours & Travel Full time

    **SENIOR SALES MICE** The Senior Sales MICE will be responsible for cultivating and maintaining strong relationships with key clients, developing and executing sales strategies, and managing the sales team. Will also work closely with the operations team to ensure successful execution of events. **Qualifications**: - University Degree in Business,...

  • Complex Sales Manager Ebc

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24015170 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for...

  • Complex Sales Manager

    7 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24025173 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for...

  • Complex Assistant Sales Manager

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24093355 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position assists with the...