Laundry Manager
5 months ago
**Job Number** 23207043
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Department Operations and Budgets**
- Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Ensures consistent workflow to minimize peaks and valleys in production.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
- Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Orders cleaning supplies and uniforms within budget.
- Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
- Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
- Works effectively with the Engineering department on Laundry equipment maintenance needs.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
- Operates all department equipment as necessary and reports malfunctions.
- Develops, maintains and uses effective back-up plans for breakdowns.
- Evaluates and implements new techniques, supplies and equipment.
**Leading Discipline Teams**
- Ensuring and maintaining the productivity level of employees.
- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encouraging and building mutual trust, respect, and cooperation among team members.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
**Providing and Ensuring Exceptional Customer Service**
- Providing services that are above and beyond for customer satisfaction and retention.
- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
**Managing and Conducting Human Resources Activities**
- Ensuring employee success and event success recognitions are taking place in all shifts.
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
- Supervises staffing levels to ensure that operational needs and financial objectives are met.
- Effectively schedules employees to business demands and tracks employee time and attendance.
- Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Manages employee progressive discipline procedures.
- Manages the employee performance appraisal process.
- Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.
- Marriott
-
Laundry Assistant
7 months ago
Surabaya, Indonesia Hilton Full timeLaundry Assistant A Laundry Assistant is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. **What will I be doing?** As a Laundry Assistant, you are responsible for ensuring that linen is available for...
-
Laundry Assistant
7 months ago
Surabaya, Indonesia Hilton Full timeA Laundry Assistant is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. **What will I be doing?** As a Laundry Assistant, you are responsible for ensuring that linen is available for all departments as...
-
Laundry Supervisor
5 months ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24062685 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete inventory of uniforms and linens. Conduct monthly inventory of...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - شركة ماريوت الدولية هي شركة توفر فرص توظيف...
-
Housekeeping Manager
5 months ago
Surabaya, Indonesia Hilton Full timeA Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...
-
Housekeeping Manager
5 months ago
Surabaya, Indonesia Hilton Full timeHousekeeping Manager A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International является работодателем,...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho....
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International applica una politica di pari opportunità. Crediamo nel valore...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning, and drying machinery, including adding...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Utiliser et contrôler les machines à laver, de nettoyage à sec et les sèche-linge,...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Operar y controlar la maquinaria para el lavado, la limpieza en seco y el secado de la...
-
Housekeeping Manager
5 months ago
Surabaya, Indonesia Hilton Full timeHousekeeping Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Housekeeping Manager
5 months ago
Surabaya, Indonesia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Attendant-laundry
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24186151 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management -...
-
Housekeeping Manager
5 months ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24059424 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...
-
Housekeeping Assistant Manager
4 months ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24060564 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...
