Housekeeping Manager

6 months ago

Surabaya, Indonesia Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Housekeeping Manager oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation.

**What will I be doing?**

As the Housekeeping Manager, you will be responsible for performing the following tasks to the highest standards:

- Institute department SOPs and P&P.
- Direct the activities of housekeeping's daily operation, maintain and improve high cleaning standards of guestrooms and public areas.
- Extend courteous service to guests.
- Establish training programs, methods and procedures for team members' development.
- Oversee departmental training programs and revise relevant manuals as necessary.
- Work our balanced working schedules for team members and maintain close payroll control to meet budget.
- Evaluate the performance of assigned team members from time to time.
- Listen to team members' problems and assist / help to solve them.
- Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept.
- Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained.
- Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc.
- Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests' complaints and special assignments etc.
- Conduct regular Housekeeping communication meetings to discuss team members' feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings.
- Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management's decisions.
- Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times.
- Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly.
- Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation.
- Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel's budget.
- Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment.
- Adhere to the hotel's security and emergency policies and procedures.
- Perform any duties assigned by the Management team deemed necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

**What are we looking for?**

A Housekeeping Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- At least 2 years of experience as an Assistant Executive Housekeeper.
- Responsive and customer focused.
- Able to drive excellence as well as routine work.
- Communicate effectively and clearly.
- Able to adapt work style and ethics appropriately.
- Positively listen to others and consider their concerns.
- Good written and verbal skills.
- Possess strong training, leadership and people management skills.
- Guest oriented and able to confidently build and exceed service standards.
- Strong interpersonal skills and possess an attention to details.
- Good knowledge of all housekeeping areas, i. e. guest floors, public areas and laundry operation basics.
- Fluency in spoken English, advantageous.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarka

  • Housekeeping Manager

    6 months ago

    Surabaya, Indonesia Hilton Full time

    Housekeeping Manager A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry...

  • Housekeeping Manager

    5 months ago

    Surabaya, Indonesia Hilton Full time

    A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Manager Housekeeping

    7 months ago

    Surabaya, Indonesia Val The Consultant Full time

    Manager Housekeeping - Betanggung jawab atas operasional harian di housekeeping - Mengelola departemen housekeeping sesuai anggaran dengan standar tinggi - Memimpin dan memberikan arahan kepada tim untuk bekerja sesuai dengan SOP perusahaan - Memberikan konsep dan inovatif dalam mengarahkan tim - Menetapkan dan Mengembangkan standar, kebijakan, sistem, &...

  • Housekeeping Manager

    6 months ago

    Surabaya, Indonesia Hilton Full time

    Housekeeping Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Housekeeping Manager

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24059424 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Housekeeping Assistant Manager

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24060564 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Executive Housekeeper

    6 months ago

    Surabaya, Indonesia The Capital Hotel Full time

    **The Capital Hotel - Surabaya** are selecting talents for **Executive Housekeeper** (Pre-Opening's team) With Requirements: - Bachelor degree in hospitality - Min. of 2 years management experience in Housekeeping - Proven ability to successfully lead, train and motivate colleagues is essential - Must be highly organized, energetic and possess the ability...

  • Assistant Executive Housekeeper

    5 months ago

    Surabaya, Indonesia Favehotel Graha Agung - Surabaya Full time

    Assistant Executive Housekeeper - Bachelor’s degree in Hospitality Management or a related field preferred. - Minimum of 3-5 years of housekeeping experience, with at least 1-2 years in a supervisory role. - Strong leadership and team management skills. - Excellent organizational and time management abilities. - High attention to detail and a commitment to...

  • Executive Housekeeper

    3 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24188890 **Job Category**Housekeeping & Laundry **Location**Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Supervisor-housekeeping

    3 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24186274 **Job Category**Housekeeping & Laundry **Location**Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being...

  • Housekeeping Supervisor

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24108464 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Executive Housekeeper I

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24050182 **Job Category** Housekeeping & Laundry **Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Housekeeping Supervisor

    6 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 23179114 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Housekeeping/cleaning Operational Manager

    5 months ago

    Surabaya, Indonesia PT SOS INDONESIA Full time

    Pernah berada pada posisi yang sama mínimal 2 tahun atau sebagai Cleaning Area Manager mínimal 5 tahun - Menguasai Facility Service Business - Memiliki Leadership Skill dan Knowledge terkait dengan penguasaan pekerjaan Cleaning Service - Memiliki interpersonal skill yang baik untuk menjaga hubungan baik dengan klien - Menguasai implementasi basic...

  • Senior Housekeeping Supervisor

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24059420 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Executive Housekeeper I

    3 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24188890 **Job Category**Housekeeping & Laundry **Location**Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - แมริออท...

  • Supervisor-housekeeping

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **İş Numarası** 24170340 **İş Kategorisi** Housekeeping & Laundry **Lokasyon** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International,...

  • Supervisor-housekeeping

    3 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24186274 **Job Category**Housekeeping & Laundry **Location**Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International, fırsat eşitliği sunan bir işverendir....

  • Housekeeping Attendant

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24022428 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Surabaya, Jalan Mayjend Sungkono No 178, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....

  • Supervisor-housekeeping

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Numer oferty** 24170340 **Kategoria oferty pracy** Housekeeping & Laundry **Lokalizacja** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest...