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Process Excellence Specialist

4 weeks ago


Tangerang, Indonesia PT Link Net Tbk Full time

**Process Assessment & Analysis**:

- Conduct in-depth assessments of existing business processes to identify areas for improvement, inefficiencies, and bottlenecks.
- Utilize process mapping, data analysis, and other tools to gain a deep understanding of current operations.

**Process Design & Improvement**:

- Develop & implement process improvement.
- Design & Implement new or improved processes that are efficient, effective, and customer-centric.

**Performance Measurement & Reporting**:

- Define & track Key Performance Indicators (KPIs) to measure the effectiveness of process improvements.
- Prepare reports and presentations to communicate project progress and results to management.

**Collaboration & Stakeholder Management**:

- Collaborate with cross-functional teams to identify and implement process improvement opportunities.
- Build strong relationships with stakeholders.
- Facilitate workshops and meetings to drive consensus and engagement.

**Requirements**:
**Job Requirements**:

- Bachelor's degree in Industrial Engineering, Telecommunications Engineering, Business Administration Management, or a related field.
- Minimum of 2 years of experience in process improvement, operational excellence, or related roles.
- Strong understanding of process improvement methodologies.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Proficient in data analysis tools and techniques.
- Proficient in Microsoft Visio and other Microsoft Office tools.
- Fluent in English (at least passive, ability to understand and communicate effectively in English).
- Willing to work in **Tangerang**, **Banten**.