District Operations Staff

6 days ago


Jakarta, Indonesia GO-JEK Full time

**About the Role**

If you’re looking to be a part of a dynamic, highly-analytical team who enjoys creating strategy based on available data, look no further. As our District Operation Staff for the Indonesia Region team, you will be handed the reins in overseeing the supply management for Gojek. Along with the district team, you will be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field. Working closely with the Regional Strategy team, you will even get to localize the HQ strategy that matches the nature of the district. Perhaps the most meaningful of all: your efforts will work to enhance the lives and livelihoods of our driver partners in the region, providing them with the attention, experience, and opportunities they deserve.

**What You Will Do**:

- List, identify, and propose solutions to our driver partners' problems on the field and ensure their concerns are heard by following up with them
- Manage offline engagement (i.e. 'kopdar') as our way to inform, reach, and engage with driver partners
- Ensure all engagement programs are well executed and implemented
- Handle driver support unit according to agreed operating office hours
- Support implementation of Gojek's policies/programs by managing these changes
- Propose activities/programs to engage our driver partners
- Monitor personal metrics of engagement with driver partners, and propose solutions to increase the level of engagement

**What You Will Need**:

- A Bachelor's degree (fresh graduates are welcome to apply)
- At least 1 year of experience in supply chain, preferably at a multinational company
- Strong analytical thinking and problem-solving skills to effectively resolve driver-related issues
- Strong interpersonal skills in order to cater and build relationships with various stakeholders
- Excellent written & verbal communication skills focused on improving collaboration, understanding, and information exchange across all stakeholders
- Sharp attention to detail to increase productivity and reduce the likelihood of errors
- Excellent planning and organizational abilities to ensure the district team is on track to achieve its goals
- An understanding about/familiarity with Jakarta region

**About the Team**

Our District Operations team is a big family spread out across multiple regions in Indonesia. Working alongside the Product team, we are predominantly concerned with all things to do with our driver-partners - their experiences using our services, their life cycle, their engagement with the company, and growing our driver partner family in the district, just to name a few things. We also oversee the supply within Gojek, including creating detailed business analyses, outlining problems, and developing solutions for our driver-partners.

One of the biggest challenges our team has had to face has undoubtedly been maintaining a high level of engagement with our driver-partners amidst the COVID-19 pandemic. To ensure our driver-partner ties remain strong with the company, we introduced online meet-ups and forums with our driver-partners where they can openly discuss their questions, concerns, and experiences directly with our team.

Our team genuinely enjoys what we do since we get to see the impact of our work reflected in our driver-partners' everyday lives on the field. We're a fun group made up of avid readers, amateur gamers, Netflix watchers, K-pop listeners, and (guilty) reality show watchers. We're also big foodies, since we're spoiled for choice here in Indonesia (food recommendations are always welcome).

**About Us**

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status._



  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** If you’re looking to be a part of a dynamic, highly-analytical team who enjoys creating strategy based on available data, look no further. As our District Operations Supervisor for the East Java, Bali and Nusa Tenggara Region team, you'll take the wheel in overseeing the supply management for Gojek's operations in the region. You'll get...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** As District Operation Manager, you'll be an integral player in the Jabodetabek Region team based in Jakarta - Petojo. You’ll take the wheel in overseeing the supply management for the district, as well as the operational driver spectrum at the district level. This includes operations monitoring (i.e. acquisition, onboarding, engagement,...

  • District Managers

    3 months ago


    Jakarta, Indonesia Starbucks Full time

    **We look for people who are adaptable, self-motivated, passionate, creative, and team-oriented. If this sounds like you, why not bring your talents and skills to Starbucks?** **How to apply**: **District Managers (DMW)**: **Responsibilities**: - Develops the store management team within the district to deliver legendary customer experiences in all...

  • District Manager

    6 days ago


    Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a high-achiever District Manager to act as the key link between the headquarters and assigned district’s branches. You will help branches stay up to date with company policies and you will ensure focus on increasing sales and building productive customers’ relations. **Responsibilities**: Act as a liaison...


  • Jakarta, Indonesia PATH Full time

    PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing heath challenges. PATH has been working to...


  • Jakarta, Indonesia PATH Full time

    PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing heath challenges. PATH has been working to...


  • Jakarta, Indonesia FHI 360 Full time

    FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today's...


  • Jakarta, Indonesia Abbott Laboratories Full time

    **District Sales Manager**: *** Responsible for planning, directing, and monitoring the activities of a sales team within a defined geographical district to achieve established sales targets. He / She would be responsible for supporting sales representatives and key account colleagues in the management of key client relationships and in the negotiation of...


  • Jakarta, Indonesia Abbott Laboratories Full time

    Responsible for planning, directing, and monitoring the activities of a sales team within a defined geographical district to achieve established sales targets. He / She would be responsible for supporting sales representatives and key account colleagues in the management of key client relationships and in the negotiation of contracts with key customers. He /...


  • Jakarta, Indonesia Ecolab Full time

    As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. **What’s in it For You**: - You will join a large growing company and work with some of our leading customers - Access to best in class resources, tools, and technology - Receive a company service...


  • Jakarta, Indonesia Kartu Prakerja Full time

    This role will be responsible for: 1. Help to create and develop SOP also make sure the implementation 2. Helping to create reporting and documentation for business process in Operation Directorate 3. Coordinating with internal or external party to support on going project in the organization 4. Data and verification checking for related...


  • Jakarta, Indonesia Philips Full time

    **Job Title**: Partner Operational Excellence Manager **Job Summary**: POEM is a **mid-senior level** role with the job of providing a business’s operation direction and supporting day-to-day activities; As part of PHILIPS APAC Partner management team, you will support transformation journey of partner business in APAC through setting up the right tools,...


  • Jakarta, Indonesia ASSA Rent Full time

    Supports & coordinate operation activities in District area and handling administrative units & driver to optimize the use of unit (unit utilization) **Job Qualifications**: - Education minimum Vocational High School (SMK) or Diploma (D3) any major, preferably in Transportation / Logistic - Good communication skills, energetic and have high initiative -...


  • Jakarta, Indonesia Ecolab Full time

    As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a **District Representative** to join its industry-leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted...

  • IT Operation Staff

    7 months ago


    Jakarta, Indonesia ATI Business Group Full time

    **Role of Purposes**: IT Operation Staff is a position within the IT Operation Division and will report directly to IT Ops Leader. IT Operation Staff responsible for manage, maintain, and repair IT system, includes diagnose and repair faults, resolve network Issues (Routing and Switching), install and configure hardware and...

  • Staff Accounting

    2 months ago


    Jakarta, Indonesia CEO Jetset Full time

    Staff Accounting - Pendidikan Minimal D-3 Akuntansi - Berpengalaman Minimal 1 Tahun Dibidangnya - Mengerti Standar Akuntansi Keuangan - Mahir Menggunakan Excel dan Software Akuntansi - Dapat Membuat Laporan Keuangan, Mulai dari Jurnal, Buku Besar, Adjusment - Mahir Membuat SPT Pajak Bulanan dan Tahunan - Dapat Bekerja dengan Teliti, Cepat, Jujur dan...

  • Operational Staff

    7 months ago


    Jakarta, Indonesia Sinergia Worldwide Education Full time

    We are seeking suitably qualified individuals to join us as: **Operational Staff** **Job Descriptions**: - Schedule the teaching and learning activities - Carry out administrative activities that support Operational activities. - Following the mutually agreed operational schedule and activities. - Conduct daily progress reports or daily activities reports...

  • Operational Staff

    3 days ago


    Jakarta, Indonesia Sinergia Worldwide Education Full time

    We are seeking suitably qualified individuals to join us as: **Operational Staff** **Job Descriptions**: - Schedule the teaching and learning activities - Carry out administrative activities that support Operational activities. - Following the mutually agreed operational schedule and activities. - Conduct daily progress reports or daily activities reports...

  • District Coordinator

    7 months ago


    Jakarta, Indonesia World Vision International Full time

    Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender. Since 1998, Wahana Visi Indonesia has carried out various...

  • District Coordinator

    7 months ago


    Jakarta, Indonesia World Vision International Full time

    Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender. Since 1998, Wahana Visi Indonesia has carried out various...