Operations - Return & Refund Supervisor

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Role of Purposes**: We are seeking an analytical Finance/Accounting Support professional to join our operations team. In this role, you will be responsible for processing airline ticket refunds, managing the refund request process in our GDS system, ensuring accurate amounts are processed, and coordinating the payment back to stores. Additionally, you will...

**Job type: Part time.** **Job Descriptions**: - Handle product return requests, ensuring the return process is smooth and efficient. - Process and manage customer refund requests efficiently and accurately - Identify opportunities to improve the refund process. **Job Requirements**: - Can speak _English_ fluently. - Can communicate well with native...

DepartmentOperations LevelExperienced (Team Lead) LocationIndonesia - Jakarta The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Role of Purposes**: **Responsibilities**: - Conduct Refund training for existing members or new members - Ensure the quality & effectiveness of each given training, design effective training programs - Support and mentor trainees to achieve the best performance as per client expectation - Maintain & upskill knowledge, systems, and skills in a scope of...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

Provide administration support to the retail team to ensure that the showroom's daily operations run smoothly - Assist the retail team for returns or refunds (credit notes) - Keep track of stock requests; arrange local shipments of products from warehouse to showroom & coordinate with logistics team for international shipments - Create reports & monitor...

**Main Purpose** - The role will be to assist the tax manager with the tax function. The role will also require a working knowledge of accounting.- You will play a key role in managing all tax related issues for the global organization. This is a fantastic opportunity for someone who is ambitious, likes variety and has a strong drive to build and...

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

**PRINCIPAL DUTIES AND RESPONSIBILITIES** - The SEA CS and Operations Lead is responsible for leading the pioneer team and growing the team accordingly. - They will be involved in creating service information, and processes in resolving product and service problems of the different clients and brands that Etaily supports. The job scope includes but is not...

Experienced (Individual Contributor) **About Sea Labs Indonesia** - Sea Labs is at the core of the Sea platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia....

Liaise with Shipping department and store team over issues with regard to either orders or returns - To assist Finance Department with customers on payment issues, any accounting enquiries and flagged accounting issues raised by customers, and sales reports. - Provide concise record-keeping on daily basis. - Provide daily and monthly report, such as Daily...

Review account receivable requests on a daily basis by comparing the information needed and submitted by agents Checking and processing refunds in our designated GDS. Fixing the sale/refund billing discrepancy and ensuring all invoiced correct. Responding to our agent's queries related to their refund. Ensure that all work is processed according to the...

**Informasi Lowongan** **Tipe Pekerjaan** Tidak Disebutkan **Remote/On-site** Tidak Disebutkan **Fungsi Pekerjaan** Akuntansi, Keuangan **Jenjang Karir** Supervisor **Job Deskripsi** - Rekonsiliasi Bank account - Tarik data Premium Charges Report Syariah di OPUS Production - Input jurnal Paid transaksi Claim Dummy di OPUS (report dari tim PSA) -...

One of our clients a leading online retail company based in Singapore is expanding its operations in Indonesia and seeking a talented Senior Accounting Executive to join our dynamic team in West Jakarta. Role Description The Senior Accounting Executive will be responsible to oversee the full accounting cycle for our thriving online business and also have...

DepartmentEngineering and Technology- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...

**The Senior Accounting Executive will be responsible to oversee the full accounting cycle for our thriving online business and also have an exposure in handling ecommerce transaction.** - Manage and reconcile sales, returns, and refunds across platforms like Shopee, - Tokopedia, and so on - Identify and implement accounting process enhancements - Prepare...

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you,...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...