Information Technology Services Manager

2 days ago


Jakarta, Indonesia PT Adicipta Inovasi Teknologi Full time

Provide leadership in technology portfolio for enablement and innovation

Manage a portfolio of technology projects to meet cost, scope, and schedule constraints

Develop key performance indicators and SLAs in lieu of requirement of stakeholders

Develop policies for internal IT operations to drive attainment of SLAs

Define the enterprise architecture in conjunction with current and future requirements

Manage and support delivery of software and hardware operations and projects

Enable process efficiency of back office operations

Drive innovation for front office or core business operations by recommending viable technologies

Identify key skills and talent gaps in the organization and work to recruit, train, and retain talent

Identify and manage external vendors in the delivery of contracted work
Bachelor’s Degree in Programming, Computer Science, Engineering

Experience hiring, managing, and retaining a team of talent technology professionals

6+ years’ management experience in an IT environment

Demonstrated experience in negotiating with business leaders to drive effectiveness of the IT department

3 + years’ experience providing IT solutions

PMP, ITIL, SCRUM certification desirable


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