IT Analyst Jakarta, Indonesia Information Technology

2 weeks ago

Jakarta, Indonesia Philip Morris International Full time

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

PMI’s journey to a smoke-free future is fuelled by technology.

The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions - from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions.

To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with.

We are looking for IT Analyst based in Jakarta/Surabaya.

YOUR ‘DAY TO DAY’
- Engage with partners to understand business requirements of your service
- Translate business requirements, corporate compliance and security guidelines into the roadmap, communicate new features to all partners
- Coordinate end-to-end activation of a certain set of features, linked to a global program
- Create change requests, resolve issue as per SLA
- Ensure service offering alignment with the Solution Design, Technology Roadmap, IT Guiding Principles and PMI practices
- Participate on assessing external team maturity on periodic basis for continues improvement

WHO WE’RE LOOKING FOR
- Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering or equivalent
- Familiar with IT Service Delivery & have experience in eCommerce/B2B/B2C processes
- Experience in Cloud Technology (AWS) is a must (certified would be best), while understanding in Software Architecture (Microservices, CI/CD, DevOps), SaaS and API Integration technologies with MuleSoft would be an asset
- Knowledge of agile tools and techniques like: Kanban, Design Thinking, numerous Burndown techniques, numerous Retrospective formats would be an asset
- Have project management certification - Project Management Professional (PMP), professional scrum certification (Product owner, Scale, Agile Leadership), and experience with service management frameworks (ITIL) and vendor management would be advantageous
- Good sense of accountability in driving results and decision-making
- Analytical thinking with curiosity to learn the analytics ecosystem
- Ability to adapt to a changing environment
- Experienced dealing with conflicting priority among technical and non-technical stakeholders and influencing towards common goals (good collaboration skill). Preferably working experience(s) in global organization.

WHAT WE OFFER

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future

To join our growing team

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