Executive Housekeeper

6 months ago

Jakarta, Indonesia Park Hyatt Jakarta Full time

Summary
- Ensures the smooth and efficient running of the Housekeeping Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Assists in making sure that all Touches of Hyatt have been implemented
- Responds to results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that the Housekeeping and Laundry associate work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Be responsible for the inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, etc.
- Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.
- Communicates with the supervise the hotel’s contracted pest control and other contracted companies to ensure that effective programs are instituted and maintained.
- Oversees the cleanliness of guest rooms and public areas.
- Oversees the cleanliness of public and back-of-the house areas.
- Works with vendors to provide uniforms for all hotel associates.
- Ensures the proper handling and control of lost and found items.
- Conducts frequent and thorough inspections of guest rooms and Rooms area in general.
- Oversees that all daily arrival V.I.P Rooms, special request rooms and long stay guest rooms are prepared with the appropriate welcome and other amenities.
- Work closely with the Front Office and Engineering Department to block rooms as necessary for maintenance.
- Coordinates all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
- To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

**Qualifications**:

- Indonesian Nationality with a degree in Hospitality or Business Management
- Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
- Previous experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset and people management & development skills

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