Immigration Specialist
5 days ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is looking for a **Immigration Specialist **based out of** Indonesia **to provide oversight of mobility activities across sites in the Asia Pacific region and perform strategic activities to ensure manager and employee success with relocation and assignment services.
**Position RAA**:
- Provides immigration planning guidance and support to business partners, hiring managers, recruiters, and other process partners to ensure compliance with company policies and procedures, laws and regulations, and agreements.
- Proactively communicates with, educates and trains end users and process partners on immigration and related mobility processes.
- Participates fully in the up-front business planning and consulting process (OBIP, Business Case, Recruiters, Hiring managers, etc.) when immigration impacts could be relevant.
- Manages employee escalations to a satisfactory conclusion, including supplier engagement and conducting after-action reviews.
- Analyzes business situations and, in partnership with Mobility suppliers, develops and recommends compliant immigration solutions as appropriate.
- Serve as the initial point of contact for our employees, interacting with them on a daily basis assisting with a multitude of general HR needs and helping with a standard set of HR service and benefits offerings. This position also supports the broader HR community and leaders with transactional and administrative activities.
**Main Job Responsibilities**:
**Representative Major Tasks performed with occasional direction and guidance**:
- Technical immigration matters for Indonesia, and/or business units as assigned.
- Business planning and process partner/OBIP consulting for Indonesia.
- Proactively guides employees and managers successfully through the immigration processes with proper follow-through and to meet business objectives.
- Supplier, Process Partner, Business Partner and Employee Service integration and problem resolution.
- Business travel screening process and service oversight.
- Educates business and process partners on Indonesia immigration and related mobility topics.
- Participates in supplier governance activities related to Indonesia immigration:
- Maintains positive professional relationships with immigration service providers.
- Provides guidance to suppliers ensuring clear understanding of business objectives and requirements.
- Troubleshoots individual case escalations as needed and systemic service provider issues.
- Identifies immigration supplier performance issues to team leaders to manage Service Level Agreement and metrics standards.
- Partners with Regional Relocation Experience Specialists, ensuring their awareness and support of immigration topics applicable within their regions and working collaboratively to meet business customer goals.
As requested, participates in immigration related surveys to share best practices. Analyses the output from surveys to identify potential process improvements.
**Indonesia Business Traveller Visa Support**
- Coordinating visa payment with related parties
- Monitor traveler immigration compliance and/or tracking validity
- Support for contractors and non-fully integrated subsidiaries with appointed immigration agencies
**Indonesia Work Permit, Work Visa and Stay Permit**
- Strategize complex immigration process focusing on business units / program objectives
- Representing company at local immigration office(s) as required
- Review and finalize annual reporting requirements for foreign manpower utilization
**Basic Qualifications**:
- Experience with Indonesian immigration (work permit and business visa)
- Experience with dealing with Indonesian authorities
- Excellent customer service skills
- Minimum two years immigration related work experience.
- Fluent in Indonesian (written and spoken)
- Excellent spoken and written communication skills
- Demonstrated business partnering or consulting skills
- Ability to work effectively under time pressure and manage multiple activities concurrently
- Proficient with EXCEL, WORD and Power Point
**Preferred Qualifications**:
- Bachelor’s degree or equivalent
**Relocation**:
**Other job related information**
- Benefits and pay are determined in line with Indonesia labor market practices. This is not an expat assignment.
**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or othe
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