English Customer Service

2 weeks ago


Yogyakarta, Indonesia PT Accord Innovations Full time

**Requirements**:

- Bachelor’s degree in any discipline
- Fresh graduates are welcome
- Proficiency in English is essential
- Previous experience in customer service is an advantage

**Key Responsibilities**:

- Ability to multi-task, prioritize, and manage time effectively.
- Familiarity with hotel facilities, hotel products, attraction facilities, and transportation products (and others).
- Thorough and detail-oriented.
- Have a customer service-oriented attitude.
- Outgoing and friendly, yet professional.
- Willing to work shifts and including working on holidays.
- Knowledge of customer service practices and principles.

**Education**:

- D1-D4 (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)
- Mandarin (preferred)



  • Yogyakarta, Indonesia Agent&Co Full time

    1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...


  • Yogyakarta, Indonesia Agent&Co Full time

    1. Have a minimum D3 2. Fluent in English (Melayu Language will be plus) 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and...


  • Yogyakarta, Indonesia Agent&Co Full time

    Have a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...


  • Yogyakarta, Indonesia Agent&Co Full time

    Have a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...


  • Yogyakarta, Indonesia Agent&Co Full time

    Have a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...


  • Yogyakarta, Indonesia Ivosights Full time

    Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...


  • Yogyakarta, Indonesia convergence Full time

    Job Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...


  • Yogyakarta, Indonesia convergence Full time

    Job Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...


  • Yogyakarta, Indonesia convergence Full time

    Job Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia Ivosights Full time

    **Agent Intermediate**: Requirement: - Male/Female - Max. age hired 35 years old - Min. Education D3 (all majors) - Willing to work with shifting - **2 year of customer service experience**, and have received service soft skills training - Typing speed 40 words/min, - Written and spoken English standard (no accent) - Good communication and listening skill -...

  • Customer Service

    3 months ago


    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

  • Customer Service

    3 weeks ago


    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

  • Customer Service

    3 weeks ago


    Yogyakarta, Indonesia PT Imecon Teknindo Full time

    Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...


  • Yogyakarta, Indonesia PT Masa Depan Siber Indonesia Full time

    Requirement: - **B1/B2 Minimum - Level English Proficiency**: Communicates clearly and effectively. - **Education**: Min D3 any major - **Age** : Max 35yo - **Customer Focus**: Understands and prioritises customer needs and satisfaction. - **Great Communication Skills**: Explains information clearly to customers. - **Problem-Solving Skills**: Quickly...


  • Yogyakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full time

    Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia Tomtek Malaysia Sdn Bhd Full time

    **Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...

  • Customer Service

    6 months ago


    Yogyakarta, Indonesia Valdo Sumber Daya Mandiri Full time

    Essential Experience / Criteria (mandatory): - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated : 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same...


  • Yogyakarta, Indonesia Jom Kerja! Full time

    Responsibilities: 1. Handling and resolving customers’ inquiries/requests for U.S. Markets. 3. Developing and maintaining accurate files. 4. Ensuring customer requests are handled in an appropriate and timely manner. **Requirements**: - Min. bachelor’s degree and above. - Good customer service, multi-tasking and problem-solving skills. Strong...


  • Yogyakarta, Indonesia Ivosights Full time

    Listen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...


  • Yogyakarta, Indonesia PT. Mitracomm Ekasarana Full time

    Kualifikasi: - Pria/Wanita - Maksimal Usia 28 Tahun - Minimal Pendidikan D3/S1 Semua Jurusan - Service Oriented - Problem Solver Job Desc: - Melayani Customer dengan baik - Handling Complain **Salary**: Rp2,600,000 - Rp3,100,000 per month Ability to commute/relocate: - Surakarta: Reliably commute or planning to relocate before starting work...