Case Management-1

4 months ago


Jakarta, Indonesia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._

Sound like you? Then read on.

About the Role

Responsible for handling complex policy cases which require special investigative skills or significant involvement and collaboration from different stakeholders to follow through
- Analyse and assess significant underwriting and claim cases with the aim of preventing fraud
- Provide advice in support of underwriting and claim decisions
- Respond to inquiries of a technical or complex nature through case management
- Coordinate activities of expert resources in relevant functions / departments in the effort to resolve the case and recommend operational improvements as appropriate
- May work with third-parties and government authorities to support external investigation and prosecution of fraudulent cases
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._


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